Short question: How can I figure out what email is linked to a specific username?
Long question: A new employee just joined. He signed up for a trial Salesforce account using his company email ([email protected]) as the username. So when I made him his official company SF user I had to use something that was not his actual work email ([email protected])
Salesforces has their confusing email needs to be separate from username policy (which has to be in email format?) So, this is going to confuse my new employee.
It should be simple to change his trial username to something else then change his company username to his company email. However, he can't remember his password. No problem, we tried to reset it, but never got the reset email. Checked the spam folder. Checked his personal email, and personal spam folder. Nothing.
So is there a way to figure out what email is actually linked to a username? I have my doubts because that is exactly what someone looking to steal an account would need to know, but I figured I would ask.