No access to portal

Question

I am trying to add a "Customer Community Plus User" profile user with the Salesforce .Net api. I have not done any configuration changes to this profile.

//Try to add user with a contact
Salesforce.Common.Models.SuccessResponse responseMsg = await client.CreateAsync("User", user);  

I manage to add other profile types such as Chatter Free users via the api. But here I am getting "No access to portal" error. What is this issue? Do I need to do any configuration changes in the Salesforce portal for this profile?

Answer 1

Customer Community Plus User is not similar to other profiles .

These users are Contact records within salesforce who can access a Portal or community .To create these Users you need to have atleast a Portal or community(Its some set up inside your salesforce ) which has access to the Profile you are trying to assign .

The key thing will be you will need a Contact record Id from the salesforce before you create these users .You will link user.ContactId = ContactId (Contact record Id will be mapped to the Users COntactId).

Also another key things to consider will be

The Account linked to the contact has a owner field and owner needs to have a valid role to allow you to create the User .