I am using AgentWork trigger in my logic and I cannot achieve code coverage goal.

Simple test method:

Id cId = [SELECT Id From Case Where Subject = 'Case Subject'].Id;
User u = [SELECT Id From User LIMIT 1];
ServiceChannel sc = [SELECT Id FROM ServiceChannel WHERE DeveloperName = 'Service_Channel_Test' LIMIT 1];

    List<AgentWork> agentWorks = new List<AgentWork>();
    agentWorks.add(new AgentWork(WorkItemId = cId, UserId = u.Id, ServiceChannelId = sc.Id));

insert agentWorks;



System.DmlException: Insert failed. First exception on row 0; first error: FIELD_INTEGRITY_EXCEPTION, The agent's status is not associated with the channel for this work.: [ServiceChannelId]

Because of manipulation of UserServicePresence is not permitted then I cannot move forward. I suppose that, currently it is not supported by SFDC. Which is funny because test coverage is obligatory.

Do you have any experience with AgentWork unit tests?

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