Imagine 1000 Contacts x are in Approval Process z. How would I then add a user 'Ryan' to the existing approval processes to help the approver 'Carla' finish all these?

Any help greatly appreciated!

  • The question is not clear. Is Carla an approver ? And who is Ryan ?
    – Jarvis
    Jan 25, 2016 at 13:40
  • Carla is an approver, I edited the question. Is it clear now? Jan 25, 2016 at 13:49
  • It's not clear yet. Who is Ryan ? Is Ryan also an approver ? And do you want to share the approval requests between them ?
    – Jarvis
    Jan 25, 2016 at 15:30
  • Ryan is just another user. Ryan is not an approver yet, but Ryan should be added to the EXISTING records, which are currently in an approval process. Not the future ones. Jan 25, 2016 at 15:41
  • see my answer below
    – Jarvis
    Jan 25, 2016 at 16:16

3 Answers 3


Seems its SFDC Limitation. You can not add user to approval process.

Limitations There is a limit of 30 steps.

  1. There is a limit of 25 approvers per step.

  2. You can't create outbound messages for approval processes on junction objects.

  1. After an approval process is activated, you can't add, delete, or change the order of the steps or change reject or skip behavior for that process, even if you make the process inactive.
  • Are you sure "behavior" means also, that you can't add a new approver? Because I think what they are saying there, is that you can't change the logic. I just want to add a new approver Jan 25, 2016 at 13:50
  • You can transfer to other approver by going setup>Mass Transfer Approval Processes. But i don't find any thing which suggest to add new approver.
    – MIX DML
    Jan 25, 2016 at 13:56
  • Maybe nothing that way, but programmatically I think this should be somehow possible Jan 25, 2016 at 13:57
  • I think you can do it through apex. You can look into this link. jitendrazaa.com/blog/salesforce/…
    – MIX DML
    Jan 25, 2016 at 14:01

You cannot add a new step to an existing approval process until you deactivate it and clone to add a new step. But you can always add new approvers to an existing step in the active approval process.Existing Approval Process

Just click on Edit and follow the steps. In Step 3 you click on "Add Row" to add new users as Approvers.Step 3 of Approval Process

Hope this helps.

  • Like this you add it to the process in general, but it doesn't apply to current records which are in the approval process and that is my problem Jan 25, 2016 at 14:21
  • If you add an approver to the next approval step and the contact is still in the previous approval step, then it works without any issues.
    – Captain
    Jan 29, 2016 at 10:28
  • It is about the step the contact is CURRENTLY in. That is the problem. Jan 29, 2016 at 12:05
  • Then I think we have to go for Mass Transfer Approval Processes only.
    – Captain
    Jan 29, 2016 at 12:40

You can add Ryan as the delegated approver on Carla's user record. Then run the following code for mass approval of requests (Not a full working code)

    List<ProcessInstanceWorkItem> workItemList = [Select p.ProcessInstance.Status,
From ProcessInstanceWorkitem p where p.ProcessInstance.TargetObjectId = :  "Carla's id"];

    for(ProcessInstanceWorkItem item: workItemList){
       item.ActorId  = 'Ryan's Id';
    update workItemList;

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