I setup Email to case in my Salesforce Org with two emails. I need to filter to which email the customer replied and handle this in logic accordingly.
So i sent an email to one of the two emails setup from my email client,only filling out the BCC option. I saw that the case was created with the sent email. But in the debug logs the BCC address of the email shows as null.
Can someone help with the use case on why can't I capture BCC email address in debug logs. Even though it created the case.