I have a strange situation where my immediate actions are executed but the scheduled actions are not. I see nothing in the Paused and Waiting Interviews section. Any suggestions how to debug this?

  • Are you launching your actions as scheduled actions in the process or are you using a wait element in a flow? – MeighanRocksSF Jan 10 '16 at 2:59
  • scheduled actions. I think it's because you have to check this box "Do you want to execute the actions only when specified changes are made to the record" to have delayed actions available. My immediate actions change the the record, it gets re-evaluated then the entry conditions aren't met and time actions aren't scheduled. Can it be? – user682217 Jan 10 '16 at 9:19

The problem was that I had this option checked "Recursion - Allow process to evaluate a record multiple times in a single transaction?" I changed the process to be able to get rid if it and all works as expected now.

  • Hi, I have exactly the same issue, and I have even not ticked this recursion-XX one, but till the same issue persists. Any conclusion you got on this issue ? – sourav Feb 12 '18 at 11:11

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