Getting error while trying to use Apex Debugger

Question

We recently purchased APEX debugger feature and when trying to use it from force.com IDE we are getting the following error.

"Encountered an error executing remote command Your Salesforce org doesn't have the permission to debug Apex."

We have checked the permission for our Org and profile and it is enabled.

Any suggestions on how can we resolve this.

Thanks!

It sounds like the feature is not active in the org you're using... I'd contact my SFDC AE — Sebastian Kessel, Jan 8 '16 at 19:49
Hi Sebastain, I checked that with Salesforce support and the feature is active for my org. — force007, Jan 8 '16 at 19:51
Are you trying to debug production? That won't work. Make sure you're connected to your sandbox. — sfdcfox, Jan 8 '16 at 21:00
@cloudlover Because debugging causes code to stop on the server every time a breakpoint is reached. For every user in the system. As you might imagine, this could cause a bit of an inconvenience if you're working debugging an account trigger... — sfdcfox, Jan 8 '16 at 21:06
In addition the debugger affects performance on the entire pod and SF needs to maintain service levels. — Eric, Jan 8 '16 at 22:23

Babin · Accepted Answer · 2016-08-19 20:55:28Z

You need to have "Debug Apex" permission. And have to contact Salesforce support team to get the permission to your organization.

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