In approval process i need to select checkbox for Delegated approver but i am not able to see this option when i open existing approval process for an custom object Promotions. could any one help me on this what might be the reason and how to enable it

Thanks Naga

1 Answer 1


In order to see it you need to enable it.

Change Your Approval User Preferences

  • From your personal settings, enter Approver Settings in the Quick Find box, then select Approver Settings. No results? Enter Personal Information in the Quick Find box, then select Personal Information.

  • Optionally, select your Delegated Approver.

  • Optionally, enter your Manager.

  • Set your preference for receiving approval request emails. This preference also affects whether you receive approval request notifications in Salesforce1. The options are:

  • If I am an approver or delegated approver Only if I am an approver Only if I am a delegated approver Never—If you select this option, you don't receive any approval request notifications in Salesforce1 or by email, even if your organization has email approval response enabled. However, you still receive approval request emails from a queue, depending on how your admin set up the queue email.

    1. Save your changes.

When an approval request email is sent, the assigned approver and delegated approver both receive an email notification about the approval request. Delegated approvers can't reassign approval requests; they can only approve or reject approval requests.

  • I am a system admin i got request to add delegated approvers for 3 users, i had add delegated approvers(namex) by editing User for the field Delegated Approver.i had done this part but i got mail from user asking that Were the approval processes also updated to allow for Delegated Approvers? how can i do it in approval process for the object promotions
    – nagareddy
    Dec 22, 2015 at 11:03
  • You want to add delegated approvers in existing aproval process ?
    – MIX DML
    Dec 22, 2015 at 12:16
  • yes prabhat, can i able to do this?
    – nagareddy
    Dec 22, 2015 at 12:24
  • I am not sure about this but you can transfer existing records - Follow this link salesforce.stackexchange.com/questions/103116/…
    – MIX DML
    Dec 22, 2015 at 12:26
  • other link infallibletechie.com/2013/04/… let me know if it works for you.
    – MIX DML
    Dec 22, 2015 at 12:27

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