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I haven't encountered this before: I have 2x Record Types (both confirmed Active) on a custom object and both are each assigned to a unique page layout. I double-checked that each page layout-to-Record Type assignment was correcly laid out along with the corresponding Security Profiles (this object has same layout for all user profiles).

When I try to create a new Custom Object record however, there is no 'Select [Custom Object] Record Type' picklist page, the user is immediately defaulted to the 'pre-Insert' Edit Record page.

This is frustratingly basic, is there something else I am overlooking that would cause me to be unable to first Select the Custom Object Record type?

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1 Answer 1

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1)Go to the personal settings and select Record type Selection and make sure you have unchecked the objects in the data types column . Please see below image .Also click on that to expand for proper view .

enter image description here

2)Also another cause can be your profile does not have access to the other record types .Go to Profiles | record type settings | Select the Object | Edit to fix the same

enter image description here

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    Thanks for the response!! The 2nd Option did the trick! Weird, never had to use this before..
    – GPP
    Dec 19, 2015 at 9:04
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    Please mark as answered .
    – Mohith Shrivastava
    Dec 19, 2015 at 9:05
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    Right ahead of you there ;-)
    – GPP
    Dec 19, 2015 at 9:07

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