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SCENARIO:

Email field has [email protected]. [email protected] get's an email alert saying "You are now in charge of this" then the manager changes the email field again and puts [email protected]. Is it possible for [email protected] to get an email alert saying "the record is not assigned to you anymore and [email protected] was assigned to it."

is it possible?

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    you may want to use trigger for notification
    – Ratan Paul
    Commented Dec 3, 2015 at 9:16

2 Answers 2

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You may use apex trigger to stamp previous changed email on to another email field ,call it previous email.

In your workflow email alert you can use previous email field .

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You can do this with a workflow field update using the priorvalue function.

Whenever the email is changed, you can store the prior value of the email to a custom field, and use that field as the recipient in the email alert.

Field updates always process before email alerts, so you will be fine.

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