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I've a picklist feild which value was updating by an workflow rule. now as requirement changes they want to make it as multi select picklist in the field update workflow action the feild name is not populating is there any way to update a multi selct picklist field using workflow rule.

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https://success.salesforce.com/answers?id=90630000000CijDAAS

this functionality isn't available with workflows. You can't update a mult-select picklist through a field update. For this, you will need to utilize an apex trigger.

Starting from the Spring'15 you can update Multi-Select Picklists using Process Builder

http://releasenotes.docs.salesforce.com/en-us/spring15/release-notes/rn_forcecom_process_ui_updates.htm#multi-select

Use Multi-Select Picklist Fields

Previously, you couldn't select multiple values for any fields. Now you can do so for fields that accept more than one value. For example, if an action creates a record and the record has a multi-select field, you can select multiple values for the multi-select field.


Multi-Select Picklists in the Process Builder

For example, set multiple values for the Country field for a company record that operates in Ireland, the UK, and France.

You can use multi-select picklists in:

  • Formulas
  • Process criteria
  • Create a Record actions
  • Quick Actions
  • Update Records actions

In process criteria, set multiple values by creating one condition for each individual multi-select picklist value. For example, if your process checks whether changes were made to an account’s office locations, reference multiple values by choosing the same field for each multi-select picklist value.

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Refer to Tips for Working with Picklist and Multi-Select Picklist Formula Fields for more information. When you reference a multi-select picklist field in an action, enter values by clicking Choose values… Add or remove values by dragging them between the Available (1) and Selected (2) columns.

enter image description here

Keep these considerations in mind when using operators with multi-select picklists.

  • You can use the Equals operator if you select only one value from a multi-select picklist field.
  • If you use the Equals operator with multiple multi-select picklist values and choose the Any of the conditions are met (OR) option, the condition matches on one value only. For example, if your process checks whether a Region field equals West or East, the condition evaluates to true when the value is West or when the value is East, but won’t evaluate to true when both West and East are selected values.
  • If you use Contains and OR to evaluate multiple multi-select picklist values, the condition evaluates to true on multiple values. For example, if your process checks whether a Region field contains West or East, the condition evaluates to true when a Region field contains West and East or when a Region field contains West or East values.

Source: - Multi-Select Picklists in the Process Builder

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enter image description hereUpdating a Multi-Picklist in a Record Related object via the Process builder does not seem possible. Field is not available.

  • If you mocked out fields for this demo it might pass as an answer. As is it's just confusing. – Adrian Larson Feb 18 '16 at 2:12
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this functionality isn't available with workflows. You can't update a mult-select picklist through a field update. For this, you will need to utilize an apex trigger.

Hopefully, this will be opened in a future release with process builder, but right now this isn't possible.

Hope that helps!

enter link description here

  • 2
    You might want to add a short description of the discussion in the link. The link may not be always there. – RajeshShah Dec 2 '15 at 11:36

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