I developed a Visualforce emailtemplate and used all the custom labels to translate into different languages. the subject is coming as ??????? for all the languages except for english, but in preview i can able to see the subject in translated language .we are using the outlook as the mail-box.

  • Is your email encoding set as UTF-8? Depending on this user setting, some characters may appear incorrectly.
    – sfdcfox
    Nov 22, 2015 at 8:25

1 Answer 1


https://help.salesforce.com/apex/HTViewSolution?id=000005102&language=en_US Check encoding, Go to your template -> Edit -> Encoding -> select Unicode (UTF-8) It has to work.

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