0

In Journey Builder there is Journey History, this view is random order and I have 3000+ records. Making it incredibly difficult to try and figure out the flow.

My plan was to join Journey and Journey Activity views. This was a partial success because i get the ActivityID, ActivityName, ActivityExternalKey and JourneyActivityObjectID and ActivityType. But there is no timestamp field. There is one in the Journey History from JB but nothing in the views. Is there another view I can join on or an undocumented field?

Objective: Extract Similar data as Journey History but be able to sort it for troubleshooting :)

Thanks

Improve this question
2
  • this information isn't currently in any of the dataviews, you could look at leveraging the journey history route: salesforce.stackexchange.com/questions/171719/…
    – EazyE
    Commented Apr 27, 2021 at 18:32
  • The last edit on the accepted answer says to use Journey Activity View. Rather strange that the view doesn't have the transaction timestamp.
    – user80446
    Commented Apr 27, 2021 at 20:17

1 Answer 1

Reset to default
0

The easiest way is to set up a data extension for tracking, and insert Update Contact activities into your journey at each milestone that you want to track. You'll only have the most recent row per subscriber though, since it updates rather than appending.

Improve this answer

You must log in to answer this question.