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I have an issue where I can able to send and email via the 'execute anonymous apex' with no issues, but when I am doing this from my code I cannot get it to send. Also using System.debug I can see that the program is entering my email class and when I query the mail object it is instantiated and populated with all the correct values but just wont seem to send?

So I can send this from the 'execute anonymous apex' - the email sends no problem

Messaging.SingleEmailMessage mail = new Messaging.SingleEmailMessage();
String[] toAddresses = new String[] {'[email protected]'};
mail.setToAddresses(toAddresses);
mail.setReplyTo('[email protected]');  
mail.setSenderDisplayName('Otters Pocket');
mail.setSubject('Test Subject');
mail.setPlainTextBody('Test Subject');
System.debug('mail1' + mail);
Messaging.sendEmail(new Messaging.SingleEmailMessage[] { mail });

And this is the class that I created that I mentioned is being reached correctly, accepts the string parameter, instantiates the single email message, and even populates this with the values that I use here. However I cannot seem to get the email to send?

public class emailClass {
public void emailSend(String message) {
Messaging.SingleEmailMessage mail = new Messaging.SingleEmailMessage();
String[] toAddresses = new String[] {'[email protected]'};
mail.setToAddresses(toAddresses);
mail.setReplyTo('[email protected]');  
mail.setSenderDisplayName('Otters Pocket');
mail.setSubject('Test Subject');
mail.setPlainTextBody('Test Subject');
System.debug('mail1' + mail);
Messaging.sendEmail(new Messaging.SingleEmailMessage[] { mail });
}

}

Also just to add I am calling this email class from an asynchronous future method.

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Salesforce Spring '13 introduced a new email deliverability setting (Setup > Email Administration > Deliverability). New sandboxes I believe are automatically set to "System email only," causing this error.

If this doesn't work, try calling the code synchronously.

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  • Thanks Ohana - but it's set to 'all mail'
    – David Leckenby
    Commented May 14, 2019 at 1:08
  • @DavidLeckenby I tried running your code when it's called from a trigger. Can you update your class is defined without sharing? so public class without sharing emailClass{...}
    – PartOfTheOhana
    Commented May 14, 2019 at 1:24
  • No joy with that either
    – David Leckenby
    Commented May 14, 2019 at 1:27
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    Hmm... so here is what I would try...try moving it to a non asynchronous method and see if you can send it. If Also, in the future context what user is executing the future, Is it something weird like a site user? What do the debug logs say? Hope this helps!
    – PartOfTheOhana
    Commented May 14, 2019 at 2:38
  • thank you Ohana - that worked calling from a synchronous class/trigger.
    – David Leckenby
    Commented May 14, 2019 at 3:51

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