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I started working with Salesforce Knowledge objects and so far I've been surprised at least 3 times per hour.

The latest issue I'm facing is that I can't seem to be able to query Knowledge_kav records for all Knowledge Article Versions (KAVs) independent of their Language. The query always returns only KAVs of the same language as the user running the query:

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Not even adding ALL ROWS to the end of the query returns other languages.

Is there a way to query all KAVs independent of their language? Am I missing a setting somewhere?

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1 Answer 1

Reset to default
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The default is en_US (or whatever the users setting is), if you want to retrieve articles in some other language, you will have to specify it in your query

Always filter on a single value of Language. However, in SOQL, you can filter on more than one Language if there is a filter on Id or KnowledgeArticleId.

Salesforce Knowledge with SOQL and SOSL

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  • Thank you. I should have found that documentation myself...
    – smukov
    Commented Mar 26, 2019 at 13:07

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