Given:
- Customer Community
Create Case Form
component (not the newer Contact Support component)- Napili template
- Authenticated customer community users only - no guest users
- Community Users have profile P with read - create - edit on Cases
- Attachments enabled on Create Case Form component
- Observed starting Winter 19
- No triggers on Attachment SObject
When
- Authenticated community user clicks button that displays Create Case Form and completes form
- Clicks on Add Attachment, selects file
- Then clicks
Submit
button to submit the case w/ attachment
RESULT:
- Case submitted but error in red box appears:
Your case was submitted, but the attachment wasn't saved. Please create a new comment and attach the file to it.
So, how do I enable attachments to successfully upload?