3

I am creating an Einstein chatbot and I want to greet the user by their name. The Apex class that I have written for this purpose returns "Platform Integration User". An answer to another post says to use a pre-chat form. Is there any way to get the logged-in user's details without having them fill a pre-chat form?

Improve this question
1

0

Reset to default

You must log in to answer this question.

Browse other questions tagged .