Timeline for Differences between Email-to-Case and On-Demand Email-to-Case
Current License: CC BY-SA 3.0
7 events
| when toggle format | what | by | license | comment | |
|---|---|---|---|---|---|
| Oct 2, 2015 at 15:24 | vote | accept | Evan | ||
| Sep 30, 2015 at 21:39 | answer | added | cropredy | timeline score: 1 | |
| Sep 30, 2015 at 15:58 | comment | added | Evan | Are there any other things that I should consider when implementing either Email-to-Case or On-Demand Email-to-Case? Thanks! | |
| Sep 30, 2015 at 15:57 | comment | added | Evan | Thanks @crop1645! This definitely answers my question and was very helpful. | |
| Sep 29, 2015 at 0:45 | comment | added | cropredy | On-demand email to Case doesn't really "use" Apex - it creates automatically for you a Case + EmailMessage child, assigns the case a threadId, and through the Case Settings and EmailToCase settings, you have various options to play with. In either model, you can use apex, workflows, processBuilder to respond to DML events in Case and EmailMessage | |
| Sep 28, 2015 at 22:16 | review | First posts | |||
| Sep 28, 2015 at 22:51 | |||||
| Sep 28, 2015 at 19:50 | history | asked | Evan | CC BY-SA 3.0 |