Timeline for Web To Lead is not creating Leads in Salesforce
Current License: CC BY-SA 4.0
24 events
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Nov 15 at 19:33 | comment | converted from answer | salesforceGuidance.com | Have you tried taking off all CAPTCHA temporarily to rule out it getting blocked? I've seen that cause issues in the past for some clients. Also if you record debug logs against the user the form is running under or simply have the Developer Console open when you try to test the form and see if it any information is recorded as to why it was rejected or blocked. It could be a required field not getting populated or a validation rule is blocking the insert as well. But in theory, if you have a valid sandbox oid "00DXXXXXXXXXXXX" and the environment is a sandbox (since you're referencing the htt | |
Nov 15 at 19:04 | history | bumped | CommunityBot | This question has answers that may be good or bad; the system has marked it active so that they can be reviewed. | |
S Oct 14 at 20:17 | history | suggested | hendra | CC BY-SA 4.0 |
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Oct 14 at 2:23 | review | Suggested edits | |||
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Oct 14 at 2:01 | history | bumped | CommunityBot | This question has answers that may be good or bad; the system has marked it active so that they can be reviewed. | |
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Feb 9 at 11:03 | history | bumped | CommunityBot | This question has answers that may be good or bad; the system has marked it active so that they can be reviewed. | |
Oct 4, 2023 at 21:09 | history | bumped | CommunityBot | This question has answers that may be good or bad; the system has marked it active so that they can be reviewed. | |
Aug 28, 2023 at 6:01 | answer | added | oluwafemi02 | timeline score: 0 | |
Apr 8, 2015 at 12:10 | vote | accept | Nandhu | ||
Apr 7, 2015 at 13:30 | comment | added | Robin De Bondt | Go to Setup--> Customize --> Leads --> Validation Rules, check if there are any active validation rules. If you can't get your head around them, post them here. | |
Apr 7, 2015 at 12:55 | comment | added | Nandhu | Sorry for bothering you much. May I know how set validation rule? I have absolute no idea. | |
Apr 7, 2015 at 12:47 | comment | added | Robin De Bondt | Seems I was wrong, you can't set the field through Web-to-Lead. Have you checked @SFIntegrator suggestion? Might be one of your validation rules blocks off the creation of the Lead. | |
Apr 7, 2015 at 12:43 | comment | added | Nandhu | @RobinDeBondt While generating the Web-to-Lead Form, I couldn't find "Lead Status" field in the available fields. I have "Lead Source" but not "Lead status". You have any idea? | |
Apr 7, 2015 at 12:35 | comment | added | SFIntegrator | Go to : Setup--> Customize --> Leads --> Validation Rules. Check if any rule is failing. | |
Apr 7, 2015 at 12:21 | comment | added | Nandhu | @SFIntegrator : No. May I how to do it? | |
Apr 7, 2015 at 12:21 | comment | added | Nandhu | I've tried adding that too. <input type="hidden" name="lead_source" value="継続フォロー"/> Below is the picklist values of lead status field in salesforce 継続フォロー , 来場見込み , | |
Apr 7, 2015 at 12:07 | comment | added | SFIntegrator | Have you checked your validation rules? | |
Apr 7, 2015 at 12:06 | comment | added | Robin De Bondt | Don't you also need to set a Lead Status? It's one of those required fields you can't get rid off, right? | |
Apr 7, 2015 at 11:55 | comment | added | Nandhu | Yes, I am very sure. I have double checked it and I am having the sandbox ORG ID only not production org ID. | |
Apr 7, 2015 at 11:52 | comment | added | Robin De Bondt | Are you also sure the org Id is the one from your sandbox, and not your production org Id? | |
Apr 7, 2015 at 11:51 | comment | added | Nandhu | It's been done. I got "Your request has been queued." But no leads created. Thanks | |
Apr 7, 2015 at 11:50 | comment | added | Robin De Bondt |
You can try to debug by uncommenting <input type="hidden" name="debug" value="1"> <input type="hidden" name="debugEmail" value="[email protected]"> and putting your email address
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Apr 7, 2015 at 11:43 | history | asked | Nandhu | CC BY-SA 3.0 |