Timeline for Salesforce Assign Cases created by Standard user to Community Users
Current License: CC BY-SA 3.0
5 events
when toggle format | what | by | license | comment | |
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Mar 3, 2015 at 6:29 | comment | added | Sachin Kadian | In the communities we will not have customers but we will have some contractors who will solve those cases. thats why. | |
Mar 2, 2015 at 10:06 | comment | added | Robin De Bondt | Why would you want to assign to a customer? The owner of the case would be the one resolving it, not the one logging it. SF has a standard lookup to Account & Contact to capture the logger of a case. | |
Mar 2, 2015 at 9:43 | comment | added | Sachin Kadian | Thanks Robin. Do you have any other option to implement this type of requirement?? | |
Mar 2, 2015 at 9:38 | review | Low quality posts | |||
Mar 2, 2015 at 9:40 | |||||
Mar 2, 2015 at 9:21 | history | answered | Robin De Bondt | CC BY-SA 3.0 |