I just registered a new developer account. When I did so, I received the following automated email:

Welcome to Force.com Developer Edition. Dear Timothy Skoch,

Your user name is below. Note that it is in the form of an email address:

User name: {snip}

You'll be asked to set a password and password question and answer when you first log in. Passwords are case sensitive. Your password question and answer will be used if you forget your password. Make sure to choose a password question and answer that you will easily remember.

Click https://login.salesforce.com/?c={snip} to log in now.

Once again, welcome to Force.com!

When I clicked the link, I was presented with a login screen. I have not set up a password OR a security question. Since I haven't set up a security question, I cannot reset the password.

I tried contacting support via [email protected] and [email protected] . One auto-replied with a message that the email address doesn't exist, and the other replied with the following:

In order to improve our overall responsiveness and increase the efficiency of time-to-resolution for your issues, salesforce.com is streamlining its case submission process. As of May 13th, we no longer accept non-automated support requests sent to: [email protected], [email protected], and [email protected].

To log a case:

1. Log in to Salesforce.com
2. Select Help & Training (upper right corner)
3. Select Contact Support
4. Select Open a Case
5. Complete required information and select submit

By using this channel, you ensure all relevant information on your case will be captured, allowing us to respond more efficiently and resolve your issue more quickly. We are making this change because email case submissions typically lack the detailed information we need to troubleshoot the issue, which causes resolution delays and impacts your productivity.

This change will not impact the current provisions in place for submitting cases by telephone, nor will it affect the Email-to-Case feature in Service Cloud, which will continue to be available to customers.

Please let us know if you have any questions or feedback on the above change. Your input is critical in helping us provide you with the best support experience possible.

Thank you, Salesforce.com Customer Support

I have tried to find a way to submit a case without logging in, but cannot find one. I tried calling support @ Contact Salesforce (Select Options on IVR based on help needed) 1-800-NOSOFTWARE and 1-415-901-7010 (numbers I found here), but they only redirect me to submit a case (again, by logging in).

How can I get this resolved? I don't want to create a whole other email address just for my Salesforce Developer account, but so far I can think of no other alternative. How do I resolve this? Is there some support email address I haven't tried? Some other phone number I haven't found? I found the Salesforce developer forums, but those also require me to log in to use them.

I just registered a new developer account. When I did so, I received the following automated email:

Welcome to Force.com Developer Edition. Dear {my name},

Your user name is below. Note that it is in the form of an email address:

User name: {snip}

You'll be asked to set a password and password question and answer when you first log in. Passwords are case sensitive. Your password question and answer will be used if you forget your password. Make sure to choose a password question and answer that you will easily remember.

Click https://login.salesforce.com/?c={snip} to log in now.

Once again, welcome to Force.com!

When I clicked the link, I was presented with a login screen. I have not set up a password OR a security question. Since I haven't set up a security question, I cannot reset the password.

I tried contacting support via [email protected] and [email protected] . One auto-replied with a message that the email address doesn't exist, and the other replied with the following:

In order to improve our overall responsiveness and increase the efficiency of time-to-resolution for your issues, salesforce.com is streamlining its case submission process. As of May 13th, we no longer accept non-automated support requests sent to: [email protected], [email protected], and [email protected].

To log a case:

1. Log in to Salesforce.com
2. Select Help & Training (upper right corner)
3. Select Contact Support
4. Select Open a Case
5. Complete required information and select submit

By using this channel, you ensure all relevant information on your case will be captured, allowing us to respond more efficiently and resolve your issue more quickly. We are making this change because email case submissions typically lack the detailed information we need to troubleshoot the issue, which causes resolution delays and impacts your productivity.

This change will not impact the current provisions in place for submitting cases by telephone, nor will it affect the Email-to-Case feature in Service Cloud, which will continue to be available to customers.

Please let us know if you have any questions or feedback on the above change. Your input is critical in helping us provide you with the best support experience possible.

Thank you, Salesforce.com Customer Support

I have tried to find a way to submit a case without logging in, but cannot find one. I tried calling support @ Contact Salesforce (Select Options on IVR based on help needed) 1-800-NOSOFTWARE and 1-415-901-7010 (numbers I found here), but they only redirect me to submit a case (again, by logging in).

How can I get this resolved? I don't want to create a whole other email address just for my Salesforce Developer account, but so far I can think of no other alternative. How do I resolve this? Is there some support email address I haven't tried? Some other phone number I haven't found? I found the Salesforce developer forums, but those also require me to log in to use them.