Timeline for adding a contact to community user
Current License: CC BY-SA 3.0
15 events
| when toggle format | what | by | license | comment | |
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| Nov 11, 2014 at 22:26 | vote | accept | PSH | ||
| Nov 11, 2014 at 22:26 | comment | added | PSH | Thank you very much for your suggestions. @crmprogdev--> Speacial thanks to you sir and I aplogize for having bothered you. I am really grateful to your volunteering. Now the solution was -->. You’ll need to create the group from w/in the community and update custom settings to use the group . This fixed my problem | |
| Nov 11, 2014 at 18:28 | comment | added | Samuel De Rycke | @user3303348 you can update your question with additional info or screenshots. Try to have your question as the single source of info around your question, and let no details be hidden in the comments. Updating your question may also attrackt other users with different knowledge. | |
| Nov 11, 2014 at 18:14 | history | edited | crmprogdev | CC BY-SA 3.0 |
Reduced wordiness of Profile reassignment & rephrased add Chatter Enabled permission sentence
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| Nov 11, 2014 at 15:49 | history | edited | crmprogdev | CC BY-SA 3.0 |
Added screen shot of Create New View for Users and provided links for permissions/security refs
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| Nov 11, 2014 at 15:17 | comment | added | crmprogdev | I will continue to try to assist you as time permits but please remember that I'm a volunteer here, not an employee who staffs this site. Now that you've clarified the Contact is already a User, its clear the issue is one of permissions. See my updated answers above. BTW, you can edit your post at any time to add a screen shot. The edit button is at the lower left corner. | |
| Nov 11, 2014 at 4:36 | comment | added | PSH | I request you to please shed some light on this. I have done each and every step as per the document. Still the external users are not able to access community. Please help me, as I am really stuck here. | |
| Nov 10, 2014 at 21:29 | comment | added | PSH | When the external user logs into the community, he is not able to see the community group posts at all... It says insufficient privilege | |
| Nov 10, 2014 at 14:36 | comment | added | PSH | Thank you sir. But I am not able to attach a screenshot here. I tried the same steps like your screenshot. But still those users are not visible, if I click on my chatter group and click on "ADD MEMBERS". It shows only internal users. | |
| Nov 10, 2014 at 5:40 | comment | added | crmprogdev | See the screen capture I just added to my edited answer. | |
| Nov 10, 2014 at 5:39 | history | edited | crmprogdev | CC BY-SA 3.0 |
Added screen capture
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| Nov 10, 2014 at 4:17 | comment | added | PSH | thank you for your reply. I tried it from SF interface itself. I wish I could attach screenshot here to explain more clearly. I followed the same instruction provided in the link, sent by you. | |
| Nov 10, 2014 at 3:45 | comment | added | crmprogdev | Do this from inside SF by clicking on the Contact. The directions were intended to be used from within the regular SF interface, not from within the Community. Again, take a look at the link I referred you to for step-by-step instructions. You'd need to have Community Manager Privileges to do much from within the Community and that's primarily for administering existing users. | |
| Nov 10, 2014 at 3:26 | comment | added | PSH | Thanks a lot for you reply. I have tried this step. But the problem still exists. I click on my Community ( as an admin). I clicked on "Add members". The list shows only internal users. The external users, are not being shown at all. When I login as Customer User and click on "community group" tab, I get insufficient privilege error. | |
| Nov 8, 2014 at 20:01 | history | answered | crmprogdev | CC BY-SA 3.0 |