Timeline for Case Comments public/private after Spring '12
Current License: CC BY-SA 3.0
4 events
| when toggle format | what | by | license | comment | |
|---|---|---|---|---|---|
| Nov 29, 2012 at 17:45 | comment | added | Kevin O'Hara | Yes, anything after Spring '12 will not have SSP | |
| Nov 29, 2012 at 17:44 | comment | added | Mike Chale | Yes, ours has the SSP. I didn't realize that yours did not have it. | |
| Nov 29, 2012 at 17:29 | comment | added | Kevin O'Hara | Was your org created prior to Spring '12? If so, then you still have the self-service portal and the ability to make Case Comments public or private. Our org was created in Summer '12 so we don't have it. | |
| Nov 29, 2012 at 16:09 | history | answered | Mike Chale | CC BY-SA 3.0 |