Timeline for Approach to know the record belongs to specific record types (Apex,Flows,Validation rules)
Current License: CC BY-SA 4.0
2 events
| when toggle format | what | by | license | comment | |
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| Jul 27, 2023 at 12:16 | comment | added | Sukruti | Actually why we created those records types is because every record type has different picklist. The status of the case also is different per record types so the path of working by agents for solving case will be different. Page layout is not an problem for us. | |
| Jul 27, 2023 at 12:07 | history | answered | Renato Oliveira | CC BY-SA 4.0 |