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Sep 24, 2019 at 12:24 comment added Khadim Rassoul NDEYE that's the problem, the admins used a custom contact object, thank you that even
Sep 23, 2019 at 18:29 comment added sfdcfox @KhadimRassoulNDEYE Alternatively, if you're trying to say that you want to use the custom object as a "contact"--you can't. Only User, Lead, and Contact records may be set by setTargetObjectId. This is why Salesforce advises that you don't try to build custom "contact" objects, because of limitations like this one.
Sep 23, 2019 at 18:27 comment added sfdcfox @KhadimRassoulNDEYE You would still use setWhatId to specify the target for merge fields, but you'll have to send the email by email address (setToAddresses).
Sep 23, 2019 at 16:33 comment added Khadim Rassoul NDEYE Thank you for your interest I already know this, the problem is that the contacts are not in the contact object but in a custom object
Sep 23, 2019 at 13:14 history answered sfdcfox CC BY-SA 4.0