Timeline for Transactional/Commercial classification - Custom Unsubscribe page/link
Current License: CC BY-SA 4.0
3 events
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Aug 14, 2019 at 9:47 | comment | added | Lukas Lunow | If this indeed is the case, and you don't trigger an Unsubscribe event on SFMC, the status in All Subscribers will remain active, however they still might have provided spam complaints - which would also prevent Commercial classifications from reaching them. | |
Aug 14, 2019 at 9:42 | comment | added | Ludivine L | OK, but if the Unsubscribe link is a Custom link (that doesn't update All Subscribers with the Unsubscribe status, but that updates an Optin field on a Data Extension) then I guess that the Transactional classification won't make a lot of sense ? | |
Aug 13, 2019 at 12:59 | history | answered | Lukas Lunow | CC BY-SA 4.0 |