Timeline for Milestone Violation when Priority is Changed
Current License: CC BY-SA 4.0
3 events
| when toggle format | what | by | license | comment | |
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| Jul 10, 2019 at 18:16 | comment | added | Chris Bohlman | Hey Santanu, thanks for the response. I tried removing entitlements, changing statuses, etc. We currently have a case open with salesforce - it looks like this may have been a bug. I will update here when I get more clarity | |
| Jun 1, 2019 at 16:20 | comment | added | Santanu Boral | What is the case status before changing the priority? Is there any other milestones got started before changing priority? You can also try to remove entitlement from these cases and later updating priority, add entitlement to the cases. | |
| May 31, 2019 at 19:52 | history | asked | Chris Bohlman | CC BY-SA 4.0 |