Timeline for Unsubscribe process on external page with update to _Unsubscribe dataview
Current License: CC BY-SA 4.0
8 events
| when toggle format | what | by | license | comment | |
|---|---|---|---|---|---|
| Jul 11, 2019 at 15:20 | comment | added | Adam Spriggs | The UnsubReason is available via Tracking Extract, in the Unsub file. It's not documented that I can find. We often extract and import this data (along with NotSent) into Data Extensions. | |
| May 23, 2019 at 16:25 | comment | added | Adam Spriggs | It's not in any of the data views, but it is associated with the subscriber in All Subscribers. Logging an unsub event allows you to set a custom message. | |
| May 23, 2019 at 14:14 | comment | added | Johannes Schapdick | Hi Adam, i recently stumbled upon this code again and i was asking myself why you attach "reason" to the UnsubEvent. As far as i can see there is no field called reason in the dataview unsubscribe. Or is there a field called reason which salesforce forgot to mention? | |
| Apr 17, 2019 at 13:35 | history | edited | Adam Spriggs | CC BY-SA 4.0 |
add reference link
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| Apr 17, 2019 at 13:34 | comment | added | Adam Spriggs | If the system can't tie the unsub back to a particular send job then it's a global unsubscribe. Details are in the link I added to my answer. | |
| Feb 7, 2019 at 10:11 | comment | added | Johannes Schapdick | I tested this and I experienced a behaviour which I do not fully understand. When you do and invoke call with with ua = 0 the values get written to the dataview _Unsubscribe, when ua = 1 it does not get written to that data_view. When you try to do a ua=0 call and after that a ua=1 call the ua=1 call will error. Is this supposed to be that way? Where can global unsubscribes be found (dataviews etc)? What is the difference between unsubscribing from the all_subscribers list and an global unsubscribe? | |
| Dec 5, 2018 at 7:03 | vote | accept | Johannes Schapdick | ||
| Dec 4, 2018 at 15:39 | history | answered | Adam Spriggs | CC BY-SA 4.0 |