when I put the response to Map, the Id disappeared
Arief Gunawan Tjiptorahardja
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when I put the response to Map, the Id disappeared
Cant get the 1st row from JSON Parsing array
Im trying to get the participants data from API response..
//Level 1
Map<String, Object> MapLv1 = (Map<String, Object>) JSON.deserializeUntyped(parser);
system.debug('MapLv1 Conversation Summary ==>'+MapLv1);
List<Object> arrayConversationSummary = new list <Object>();
for (Object o : (List<Object>)Maplv1.get('participants')){
arrayConversationSummary.add(o);
}
As you can see, i tried to get the participants array data and store it inside list of object..
this is the response example :
{
"id": "3a8c8cce-1630-4b97-addf-ebffd22360ed",
"startTime": "2018-11-05T10:39:29.517Z",
"endTime": "2018-11-05T10:45:58.398Z",
"address": "tel:+0000",
"participants": [
{
"id": "3fe49839-1297-464c-bab5-2b914f9e0257",
"startTime": "2018-11-05T10:39:29.517Z",
"endTime": "2018-11-05T10:44:57.877Z",
"connectedTime": "2018-11-05T10:39:29.546Z",
"name": "Mobile",
"queueId": "f7866f57-3522-487e-9a62-7889cd68f782",
"queueName": "Test Queue",
"purpose": "customer",
"participantType": "External",
"address": "tel:0000",
"ani": "tel:0000",
"aniName": "Mobile",
"dnis": "tel:+0000",
"wrapupRequired": false,
"attributes": {
"SF_WorkSpace": "https://cs5.salesforce.com/console#https%3A%2F%2Fcs5.salesforce.com%2F003O000001COyPi%3Fkey%3D081932903944|%2Fapex%2FPolicyInfoPage%3FparentId%3D1159%26contactID%3D003O000001COyPi%26sessionID%3D003O000001COyPi-005900000052HdyAAE-20181105-05e5d7f02c24c2ee31622061bca94bd4%26policyNo%3D112-01-01%26entity%3DAFI%26policyApp%30000D%26agentS00ervicingCode%3D%26agentProducingCode%3D|%2Fapex%2FClaimInfoPage%3FparentId%3D1159%26contactID%3D003O000001COyPi%26sessionID%3D003O000001COyPi-005900000052HdyAAE-20181105-05e5d7f02c24c2ee31622061bca94bd4%26policyNo%3D112-01-01%26entity%3DAFI%26policyApp000%3D%26agentServicingCode%3D%26agentProducingCode%3D|%2Fapex%2FRHSInfoPage%3FparentId%3D1159%26contactID%3D003O000001COyPi%26sessionID%3D003O000001COyPi-005900000052HdyAAE-20181105-05e5d7f02c24c2ee31622061bca94bd4%26policyNo%3D112-01-01%26entity%3DAFI%26policyApp%3D%26agentServicingCode%3D%26agentProducingCode%3D|%2Fapex%2FCHSInfoPage%3FparentId%3D1159%26contactID%3D003O000001COyPi%26sessionID%3D003O000001COyPi-005900000052HdyAAE-20181105-05e5d7f02c24c2ee31622061bca94bd4%26policyNo%3D112-01-01%26entity%3DAFI%26policyApp%3D%26agentServicingCode%3D%26agentProducingCode%3D|%2Fapex%2FInquiryInfoPage%3FparentId%3D1159%26contactID%3D003O000001COyPi%26sessionID%3D003O000001COyPi-005900000052HdyAAE-20181105-05e5d7f02c24c2ee31622061bca94bd4%26policyNo%3D112-01-01%26entity%3DAFI%26policyApp%3D%26agentServicingCode%3D%26agentProducingCode%3D",
"SF_WorkSpaceAssociations": "{\"interactionId\":\"0000-1630-0000-addf-0000000\",\"Contacts\":{\"00000\":{\"text\":\"PureCloud 0000- Contact\",\"id\":\"00000\",\"reason\":\"Workspace Transfer\",\"select\":true}},\"Relates\":{}}",
"CWC_allowACD": "true"
},
"calls": [
{
"state": "terminated",
"id": "c339db69-12ac-4cad-9f71-6490c1778b46",
"direction": "inbound",
"recording": false,
"recordingState": "none",
"muted": false,
"confined": false,
"held": false,
"segments": [
{
"startTime": "2018-11-05T10:39:29.520Z",
"endTime": "2018-11-05T10:39:29.546Z",
"type": "System",
"howEnded": "Interact"
},
{
"startTime": "2018-11-05T10:39:29.546Z",
"endTime": "2018-11-05T10:44:57.877Z",
"type": "Interact",
"howEnded": "Disconnect",
"disconnectType": "endpoint"
}
],
"disconnectType": "endpoint",
"connectedTime": "2018-11-05T10:39:29.546Z",
"disconnectedTime": "2018-11-05T10:44:57.877Z",
"disconnectReasons": [],
"provider": "Edge",
"self": {
"name": "Mobile",
"nameRaw": "",
"addressNormalized": "tel:000000",
"addressRaw": "sip:[email protected]",
"addressDisplayable": "unavailable"
},
"other": {
"name": "Jakarta, Indonesia",
"nameRaw": "",
"addressNormalized": "tel:+00000",
"addressRaw": "sip:00000@000-000:5060",
"addressDisplayable": "unavailable"
}
}
]
but when I check the debug, the participants data start from 'address' not from 'id', and the parsing result only get the address, ani, and aniName from the JSON response.. there`s no Id..
