Timeline for Custom Labels in Packages - Potential BUG in Winter 19 (Confirmed as Known Issue by Salesforce)
Current License: CC BY-SA 4.0
13 events
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| S Apr 16, 2021 at 17:01 | history | suggested | Kishan B | CC BY-SA 4.0 |
fixed typo on question header. Changed 'know' to 'known'.
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| Apr 16, 2021 at 14:34 | review | Suggested edits | |||
| S Apr 16, 2021 at 17:01 | |||||
| Nov 7, 2018 at 12:45 | comment | added | Charles T | Yikes. Honestly I've had largely good experiences with Partner Community. The worst was when I submitted a case to break a test package's connection to our LMA and it just sat there unacknowledged for weeks... the Escalate button was the magic needed to take it somewhere. | |
| Nov 7, 2018 at 10:11 | comment | added | Uwe Heim | @CharlesT yes we are on the partner community and unfortunately our bug reports get shut down almost always - which is imho not OK at all. Bug reports, repro, investigation, a-b-cross-tests and documentation are hard work which should be more valued by Salesforce. | |
| Nov 6, 2018 at 14:39 | comment | added | Charles T | You mentioned you're building a package which suggests you may be an ISV. Do you have access to Partner Support? I've never gotten a bug report shut down on Partner Community. | |
| Nov 6, 2018 at 14:22 | history | edited | Uwe Heim | CC BY-SA 4.0 |
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| Oct 24, 2018 at 9:35 | comment | added | Uwe Heim | @DanielBallinger thanks a lot!! very good to know. In my experience the hard push to close even BUG reports cases is one of the top points undermining customer trust in the platform. At least they should offer something to pay-per-case and refund if it turns out to be a real BUG. But it's either Premier PLUS or nothing at all. It's not reasonable to buy Premier PLUS only to file BUG reports. | |
| Oct 23, 2018 at 19:25 | comment | added | Daniel Ballinger | Salesforce support should not be closing support cases where you can provide a GACK reference. Make your GACK of 708348760-16909 (-595487393) clear in the support ticket when you raise it. If they close it, let me know. I brought this up at Dreamforce last year and Salesforce were adamant that you don't need premier support to file GACK support tickets. | |
| Oct 23, 2018 at 12:37 | history | edited | Uwe Heim | CC BY-SA 4.0 |
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| Oct 17, 2018 at 15:00 | history | tweeted | twitter.com/StackSalesforce/status/1052575021309267969 | ||
| Oct 17, 2018 at 14:24 | history | edited | Uwe Heim | CC BY-SA 4.0 |
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| Oct 17, 2018 at 14:17 | history | edited | Uwe Heim | CC BY-SA 4.0 |
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| Oct 17, 2018 at 12:57 | history | asked | Uwe Heim | CC BY-SA 4.0 |