Timeline for MobileConnect - Opt-Out Numbers across Multiple Contacts
Current License: CC BY-SA 3.0
5 events
| when toggle format | what | by | license | comment | |
|---|---|---|---|---|---|
| Apr 6, 2023 at 10:10 | comment | added | Rain | @charliefay - 5 years ago it was a different case. Priority 1 for a specific phone number could be only on 1 single Contact in entire MC instance. Some history behind this: issues.salesforce.com/issue/a028c00000qQ5yvAAC/… | |
| Apr 5, 2023 at 22:44 | comment | added | charliefay | Priority does not work like this - Priority operates within the Contact to manage multiple numbers on the contact (NOT between different contacts). So, in case the contact uses multiple mobile numbers, the value of the Priority field establishes the order in which to use those mobile numbers. Therefore, two different contacts can have the same phone number, and both have Priority 1. | |
| Mar 6, 2018 at 17:48 | comment | added | AnonWonderer | It's all a bit tricky, but I think I understand. I really don't think it's possible to have a perfect MobileConnect database with all the possible scenarios that may come up. Thanks for the help! | |
| Mar 6, 2018 at 17:45 | vote | accept | AnonWonderer | ||
| Mar 5, 2018 at 7:12 | history | answered | Rain | CC BY-SA 3.0 |