Timeline for Can I update a Contact in Salesforce from their actions in an email I send from Marketing Cloud?
Current License: CC BY-SA 3.0
5 events
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| Oct 27, 2017 at 0:55 | comment | added | Stephan de Paly | Yes, it does. I just upvoted Rajdeeps answer as it currently is the easiest way (least requirement of technical knowledge) to achieve this. It again brings me to the idea of an activity type in journey builder that works according to the "as soon as" principle for actions. Technically that should work in the MC as log data is created accordingly. It would allow really nice real time journey flows. | |
| Oct 24, 2017 at 19:03 | comment | added | Watson | Of course! We'd like to send an email (sending from Marketing Cloud) asking if our subscribers would like to stay subscribed to our 2018 newsletter. If so, we want them to click on a button inside the email saying "Yes! Subscribe me!" Once that button is clicked, an empty checkbox field on their Salesforce Contact gets checked. Does that help? | |
| Oct 24, 2017 at 18:54 | comment | added | Stephan de Paly | Could you please describe the scenario behind your question? That would help understanding if there is a way that gets you around the bad practice issue Basti mentioned. | |
| Oct 24, 2017 at 18:39 | comment | added | Watson | Thanks! To confirm, once a person clicks on the button, you are suggesting they get routed to the VisualForce page that updates their record via apex code? The subscribers are not Salesforce Users. Will they be able to see the page? | |
| Oct 24, 2017 at 16:57 | history | answered | itsmebasti | CC BY-SA 3.0 |