Timeline for Live Agent Button on Email Template
Current License: CC BY-SA 3.0
6 events
| when toggle format | what | by | license | comment | |
|---|---|---|---|---|---|
| Aug 20, 2017 at 17:06 | comment | added | S R | I just tried by pasting the code of a Chat button into an email template and it doesn't seem to work. | |
| Aug 20, 2017 at 6:23 | comment | added | Wilson | Welcome! Have you tried using merge field syntax for the Case Number variable in email template(where you are referencing it manually)? | |
| Aug 19, 2017 at 22:47 | comment | added | S R | Thanks Wilson. The existing case is getting popup by passing the CaseNumber value manually. But how to pass the caseNumber value directly from email Template ? | |
| Aug 19, 2017 at 19:11 | vote | accept | S R | ||
| Aug 19, 2017 at 16:47 | history | edited | Wilson | CC BY-SA 3.0 |
added 4 characters in body
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| Aug 19, 2017 at 16:34 | history | answered | Wilson | CC BY-SA 3.0 |