Timeline for UPDATED -Email activity fails to send to contacts that are entering into the journey
Current License: CC BY-SA 3.0
9 events
| when toggle format | what | by | license | comment | |
|---|---|---|---|---|---|
| Aug 29, 2017 at 15:57 | comment | added | Jonatan | It was solved adding a wait activity after executing the trigger event. | |
| Aug 15, 2017 at 19:27 | comment | added | Jonatan | Question updated @MarkusSlabina | |
| Aug 14, 2017 at 20:20 | history | edited | Jonatan | CC BY-SA 3.0 |
edited title
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| Aug 14, 2017 at 14:56 | history | edited | Jonatan | CC BY-SA 3.0 |
added 572 characters in body
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| Aug 14, 2017 at 3:29 | comment | added | Eliot Harper | Have any of these Subscribers unsubscribed? Are they using emails that are failing by the list validator? For example, they are using invalid emails or role based email addresses (sales@, admin@, help@, etc). As Markus points out, the History might give you some clues. | |
| Aug 13, 2017 at 20:14 | history | edited | Markus Dang - formerly Slabina | CC BY-SA 3.0 |
Added tag, removed unnecessary text
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| Aug 13, 2017 at 20:13 | comment | added | Markus Dang - formerly Slabina | Check the Journey History for failed email send activities and please update your question to include these messages. This will help providing the correct answer as there are multiple reasons why a send fails. | |
| Aug 13, 2017 at 19:22 | history | edited | Jonatan | CC BY-SA 3.0 |
added 2 characters in body
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| Aug 13, 2017 at 19:15 | history | asked | Jonatan | CC BY-SA 3.0 |