Timeline for Trigger Send Publish Changes funtionality gives me an error
Current License: CC BY-SA 3.0
12 events
| when toggle format | what | by | license | comment | |
|---|---|---|---|---|---|
| Jun 8, 2017 at 19:33 | vote | accept | Einstein | ||
| Jun 8, 2017 at 19:32 | answer | added | Einstein | timeline score: 0 | |
| Jun 2, 2017 at 12:55 | comment | added | Macca | @Einstein, If this has been working in your account for three years, I'm assuming this is built using Classic Content, rather than Content Builder. If so, could you select the email in My Emails by selecting the checkbox to the left of the email name and then select "validate" from the page actions across the top. This validation step is part of what "Publish Changes" in your triggered send is doing and you may find more information by manually validating the email. | |
| Jun 1, 2017 at 6:57 | comment | added | Abhishek | instead of send preview, once try using a guided send (send flow in content builder). If the email has an Ampscript error it will not send the email. Sometimes send preview will not show you the error. If an error exists copy paste that block of ampscript code in microsite/cloudpages and try to execute and check for the errors | |
| May 31, 2017 at 20:43 | comment | added | 0xsegfault | Ah I see. I would raise a ticket with support or wait for one of the SFMC overlords on here to come to the rescue | |
| May 31, 2017 at 20:17 | comment | added | Einstein | The thing we are migrating from another instance and it has been working for 3 years. All we are doing is copy and paste the code. | |
| May 31, 2017 at 20:14 | comment | added | 0xsegfault | I suspect your Ampscript might have errors. Please update your question with your code | |
| May 31, 2017 at 20:12 | comment | added | Einstein | This is the error I got. A problem occurred Updating the Triggered Send. Please contact Customer Service for additional information. Name : Test External Key : 441 Message : The email ID = 12905, contained 10 validation errors. Refer to the Triggered Send Email Validation error log, ID = 1399045293 | |
| S May 31, 2017 at 20:08 | history | suggested | 0xsegfault | CC BY-SA 3.0 |
Corrected title
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| May 31, 2017 at 19:55 | review | Suggested edits | |||
| S May 31, 2017 at 20:08 | |||||
| May 31, 2017 at 19:28 | comment | added | 0xsegfault | Can you share the code in the email? Send Preview doesnt always catch all errors. Usually just stop and restarting the trigger is enough to commit changes, but publishing them is best practice. If you don't do these changes are not committed and the original copy willl continue to be sent | |
| May 31, 2017 at 19:26 | history | asked | Einstein | CC BY-SA 3.0 |