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May 4, 2017 at 20:34 comment added Daniel Howell You will still need to attach screen shots of your process of you want help
May 3, 2017 at 17:49 comment added Fabio Maturo Hi Daniel, I thought it might be as you wrote but the problem is that the process builder fires when an update occurs and it happens rarely in our system, with other record that comes from the same process it doesn't happen. It seems that process builder is not triggered even though records has got all the conditions for trigger the process.
May 2, 2017 at 9:40 history answered Daniel Howell CC BY-SA 3.0