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Nov 22, 2016 at 14:45 comment added Eric You only need to worry about the Opportunity Record Types. Use a formula filed to pull the criteria needed to determine which opp record type to use and a WFR to set the record type based on the formula field value
Nov 22, 2016 at 14:44 comment added Skobiwankanobi @Eric For #1, does that mean I need to create a unique Account Record Type, Opportunity Record Type and Case Record Type? Or can that one different Opportunity Record Type communicate with the standard Account and Case layouts?
Nov 21, 2016 at 21:07 vote accept Skobiwankanobi
Nov 21, 2016 at 17:54 comment added Eric @sfdcfox - I would advise you determine if one could be removed or not at that point...
Nov 21, 2016 at 17:39 comment added sfdcfox What about a bazillion-1 record types?
Nov 21, 2016 at 17:01 history answered Eric CC BY-SA 3.0