Timeline for Live Agent: set Case Record Type in PreChat doesn't work
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25 events
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Oct 19, 2020 at 14:04 | history | bumped | CommunityBot | This question has answers that may be good or bad; the system has marked it active so that they can be reviewed. | |
Jun 17, 2020 at 4:04 | history | bumped | CommunityBot | This question has answers that may be good or bad; the system has marked it active so that they can be reviewed. | |
Feb 11, 2020 at 1:01 | history | bumped | CommunityBot | This question has answers that may be good or bad; the system has marked it active so that they can be reviewed. | |
Oct 5, 2019 at 20:01 | history | bumped | CommunityBot | This question has answers that may be good or bad; the system has marked it active so that they can be reviewed. | |
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Dec 13, 2017 at 5:38 | history | tweeted | twitter.com/StackSalesforce/status/940818156205076480 | ||
May 26, 2016 at 8:58 | answer | added | Nicole | timeline score: 0 | |
May 26, 2016 at 8:30 | comment | added | Nicole | Record Type Label: Social Media ORG , Record Type Name: Social_Media_ORG , Name for Case Record Type: Record Type , DeveloperName for Case Record Type in the code: caseRecordType | |
May 24, 2016 at 21:01 | comment | added | Adrian Larson♦ |
You must use Name values, not DeveloperName . Which do you reference in your post?
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May 24, 2016 at 20:55 | history | edited | Nicole | CC BY-SA 3.0 |
edited body
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May 24, 2016 at 20:55 | review | First posts | |||
May 24, 2016 at 21:42 | |||||
May 24, 2016 at 20:49 | history | asked | Nicole | CC BY-SA 3.0 |