Timeline for What happens if our App provider goes away?
Current License: CC BY-SA 3.0
13 events
| when toggle format | what | by | license | comment | |
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| Sep 10, 2014 at 23:18 | history | edited | Matt Lacey♦ | CC BY-SA 3.0 |
deleted 3 characters in body
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| May 8, 2013 at 1:49 | comment | added | Beejamin | Interesting. Presumably, the LMA app is only active while the vendor's appExchange account is active. I wonder what happens if the developer just closes their account? | |
| May 7, 2013 at 16:46 | comment | added | BritishBoyinDC | For the most part, access to an app is controlled by the LMA App in the vendor's LMO - so if the provider disables the app via their LMA, I don't think there is much you can do unless you can get the source code as described below. | |
| May 7, 2013 at 4:11 | vote | accept | Beejamin | ||
| May 7, 2013 at 2:59 | comment | added | jkraybill | Just FYI, simply moving a remote site does not guarantee that an AppExchange app will keep working if the provider goes under. Although the code is technically managed by Salesforce, I'd be surprised if dead providers' licenses get renewed. | |
| May 7, 2013 at 2:36 | answer | added | Daniel Ballinger | timeline score: 3 | |
| May 7, 2013 at 2:23 | comment | added | Beejamin | Ah - that's exactly what I needed, Daniel. If you'll move your comments to an answer, I'll accept it. | |
| May 6, 2013 at 22:13 | comment | added | Daniel Ballinger | You can find them at: Your name > Setup > Administration Setup > Security Controls > Remote Site Settings. The app namespace prefix will appear in the appropriate column. During the package install they prompt to add these entries. | |
| May 6, 2013 at 12:43 | answer | added | jkraybill | timeline score: 8 | |
| May 6, 2013 at 5:31 | comment | added | Beejamin | Thanks Daniel - that's really helpful. Is 'remote sites' the same as 'remote access' when I'm looking at the 'confirm installation' page? (That page also lists tabs, 'code', apps, etc.) | |
| May 6, 2013 at 2:27 | comment | added | Daniel Ballinger | I'm not sure what the Salesforce terms say on the matter, but if the app relies on callouts to an external web service there isn't much you can do if it goes away. If the package doesn't add any entries under remote sites you would be safe from web service callout failures at least. | |
| May 6, 2013 at 2:02 | history | tweeted | twitter.com/#!/StackSalesforce/status/331227461142601728 | ||
| May 6, 2013 at 1:38 | history | asked | Beejamin | CC BY-SA 3.0 |