1. How would you deal with a user who produced a steady stream of valuable answers, but tends to generate a large number of arguments/flags from comments?

Initially, I'd reach out privately to express appreciation for their contributions and discuss the community impact of their interactions. My goal would be to help them understand the community norms and encourage a more collaborative approach.

2. How would you handle a situation where another mod closed/deleted/etc. a question that you feel shouldn’t have been?

If another moderator took an action I disagreed with, such as closing or deleting a question, I would first review the situation thoroughly to understand their perspective. If I still felt the decision was incorrect, I would approach the moderator privately to discuss the matter. This would allow us to share insights and potentially reach a consensus. If necessary, I would bring the issue to the broader moderator team to ensure all actions align with our community standards and policies.

3. In your opinion, what do moderators do?

They enforce community guidelines, facilitate discussions, and handle conflicts to ensure the environment remains welcoming and constructive. Moderators also have a crucial role in guiding new users, shaping community norms, and making executive decisions when consensus is difficult.

4. A diamond will be attached to everything you say and have said in the past, including questions, answers and comments. Everything you will do will be seen under a different light. How do you feel about that?

It's a reminder that my actions and words are not just personal but represent the community and its standards. This visibility motivates me to maintain a high standard of integrity and fairness in all my interactions, ensuring that I contribute positively and constructively to the community.

5. In what way do you feel that being a moderator will make you more effective as opposed to simply reaching enough reputation to access moderator tools or become a trusted user?

Being a moderator goes beyond just having access to tools; it involves a commitment to active leadership and community engagement. With the moderator role, I can be more proactive in shaping the community culture, resolving disputes effectively, and implementing improvements. This position enables me to work closely with the community and other moderators to ensure that our platform remains a premier resource and a welcoming space for new and existing users

1. How would you deal with a user who produced a steady stream of valuable answers, but tends to generate a large number of arguments/flags from comments?

Reach out to them 1-1 and mentor them.

2. How would you handle a situation where another mod closed/deleted/etc. a question that you feel shouldn’t have been?

Work with the other moderator via comments or chat to understand their thought process and settle on a common ground. Reason out PROS and CONS of keeping vs not and drive on a consensus.

3. In your opinion, what do moderators do?

Be a encourager, leader. Encourage good contributors, highlight and share their contributions over internet. Reduce spammers and resolve disputes. Advocate for the community and its values.

4. A diamond will be attached to everything you say and have said in the past, including questions, answers and comments. Everything you will do will be seen under a different light. How do you feel about that?

Good with it. I feel all of my contributions have been relevant so far. If there is anything that I can improve I would be happy to edit and improvise.

5. In what way do you feel that being a moderator will make you more effective as opposed to simply reaching enough reputation to access moderator tools or become a trusted user?

Being a moderator adds a lot more weight to everything I advocate for the community. It will help me put further pressure to ensure that Salesforce product managers and engineers provide the necessary support and resources to developers like ourselves on this channel.

1. How would you deal with a user who produced a steady stream of valuable answers, but tends to generate a large number of arguments/flags from comments?

I would acknowledge their work while offering constructive feedback through comments to help alter their behaviour

2. How would you handle a situation where another mod closed/deleted/etc. a question that you feel shouldn’t have been?

Flag it for review and would start an open communication channel with the other mod to try and see if I can convince them on agreeing with as to why the closing/deleting might not be the best approach

3. In your opinion, what do moderators do?

Ensure accurate, targeted information is provided in response to the OPs question and make sure we provide a collaborative, safe space to share knowledge. This also includes helping new users understand how this forum works

4. A diamond will be attached to everything you say and have said in the past, including questions, answers and comments. Everything you will do will be seen under a different light. How do you feel about that?

I have always tried to share information & knowledge to the best of my ability and am very open to feedback so I am not worried about my past responses. However, I will be more careful with my responses moving forwards since I will have to bear this additional responsibility of being a moderator where members might look at my responses differently

5. In what way do you feel that being a moderator will make you more effective as opposed to simply reaching enough reputation to access moderator tools or become a trusted user?

I think being a moderator is a very important responsibility. It helps give shape to this forum and how we grow it to be a safe and collaborative space. Being a moderator would empower me to help give it the right shape and make it more useful for us in the Salesforce community and serve as an excellent source of knowledge

1. How would you deal with a user who produced a steady stream of valuable answers, but tends to generate a large number of arguments/flags from comments?

I would open a line of communication to the user, to try and resolve any problem in a private setting. Oftentimes, users don't even realize they are a problem, even when called out by random comments. I would work to try and resolve the problem without letting feel like they are under attack.

2. How would you handle a situation where another mod closed/deleted/etc. a question that you feel shouldn’t have been?

Edge cases usually end up in meta. I would bring the discussion to meta and take appropriate action based on community feedback. The network belongs to all of us, and we should all be treated fairly.

3. In your opinion, what do moderators do?

Moderators, as I understand it, have four primary functions. First, they are here to help resolve disputes quietly, and make sure that everyone who is genuinely trying to contribute to the network feel they are treated fairly. Second, they help keep maintain the professional behavior that is expected on this website. Third, they are there to resolve issues that even high-ranking trusted members cannot, such as fixing vandalism, spam, trouble users, and so on. They also act as advocates for the users of the network regarding changes to the overall network.

4. A diamond will be attached to everything you say and have said in the past, including questions, answers and comments. Everything you will do will be seen under a different light. How do you feel about that?

While I can't say that every comment has always been viewed in the most favorable light, I can say that I'm quite comfortable with the fact that I am human, and made mistakes, although I have overall been a positive influence on many people.

5. In what way do you feel that being a moderator will make you more effective as opposed to simply reaching enough reputation to access moderator tools or become a trusted user?

Throughout my time here, I've raised a number of flags on many questions. I have always erred on the side of caution, having access to more badge permissions than anyone else on the network that I'm aware of. I've always used my permissions cautiously, and I feel I would be more efficient in helping the network if I were a moderator.

1. How would you deal with a user who produced a steady stream of valuable answers, but tends to generate a large number of arguments/flags from comments?

Privately reach out to the user to provide constructive feedback about their behavior in generating arguments or flags from comments. Be specific about the issues I've observed and explain how they can improve their interactions with other users.Monitor the user's interactions and behavior over time to see if they're making improvements based on the feedback provided. Follow up with the user periodically to check in on their progress and provide additional support or guidance as needed.

2. How would you handle a situation where another mod closed/deleted/etc. a question that you feel shouldn’t have been?

[Answer 2 here]

3. In your opinion, what do moderators do?

Moderators play a crucial role in online communities by helping to maintain a positive and constructive environment, enforce community guidelines, and facilitate smooth interactions among users.

4. A diamond will be attached to everything you say and have said in the past, including questions, answers and comments. Everything you will do will be seen under a different light. How do you feel about that?

It may feel daunting to have such scrutiny, I embrace the opportunity to uphold the highest standards of professionalism, accuracy, and integrity in all my interactions.

At the same time, I recognize the need to remain humble, open to feedback, and willing to learn and grow. Having a diamond attached to my words and actions doesn't make me infallible; it simply means that I must strive to maintain the trust and respect of those who rely on me for assistance and information.

5. In what way do you feel that being a moderator will make you more effective as opposed to simply reaching enough reputation to access moderator tools or become a trusted user?

Reaching a certain reputation level or earning trust as a user is an important milestone, being a moderator offers distinct advantages that can significantly enhance effectiveness in contributing to and shaping the community. From increased authority and access to specialized tools to deeper engagement and influence, being a moderator empowers individuals to make a meaningful impact and drive positive change within the community.

1. How would you deal with a user who produced a steady stream of valuable answers, but tends to generate a large number of arguments/flags from comments?

It would be better to ask the user to be more precise in the answers and give more background and context behind the answer to avoid any unnecessary discussions

2. How would you handle a situation where another mod closed/deleted/etc. a question that you feel shouldn’t have been?

I would reach out to the moderator and try to understand the reasoning behind it. Sometimes perceptions can be different, but if it follows the base guideline of asking a question, then I would make a logical argument to keep the question open

3. In your opinion, what do moderators do?

Moderators in any community maintain a standard quality, on the website by closing/deleting any unwanted post. This helps the community to be clean and helps users to find for what they are looking for.

4. A diamond will be attached to everything you say and have said in the past, including questions, answers and comments. Everything you will do will be seen under a different light. How do you feel about that?

I feel very excited about it, and as someone said, with great power comes great responsibility, and at the same time it is always good to be open to constructive feedback.

5. In what way do you feel that being a moderator will make you more effective as opposed to simply reaching enough reputation to access moderator tools or become a trusted user?

Lately, the questions from SFMC have reduced and I feel it will take huge time, to earn enough . I think, in the world of democracy, I am thrilled to become a moderator and be more productive and effective on this community with great minds.

[Answer 5 here]