Questions tagged [user-management]

Besides creating and assigning users, user management includes working with permissions and licenses, delegating users, and more.

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Is there a way to detect a bounced Digital Experience invitation email?

It appears that Digital Experience invitation emails do not produce an EmailMessage record that includes an IsBounced field. Is there any way to detect bounced invitations?
Keith C's user avatar
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How to track Digital Experience invitations?

I'm working on some user interface to track whether users accept an invitation (a welcome email with a link) to a Digital Experience or not, and to present an option to re-send the invitation. Resend ...
Keith C's user avatar
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Can I restrict a user with Role 'A' to view cases only with the status (picklist) values : new and open

Case object : private owd Role :A User with Role A should only be able to see the cases with status picklist values: new and open. How can I do this? Is it even possible to restrict users access on ...
Jason David's user avatar
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33 views

Solution for Managing Sets of Users

In an org I would like to setup 200+ sets of users which would have a user in charge to control access to his subset of users. He will need to create, edit and assign users to profiles and permission ...
Cap10's user avatar
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Cannot change Sharing on Account for Customer Portal Users

Using the 'Share' button on an Account I have provided Account Access to particular users. When I want to edit the access to Partner or Customer Portal Users this option is grayed out. I tried all ...
hSFQs's user avatar
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36 views

Best Workaround for missing Login-As on Salesforce Mobile App

As an unfortunate, there seems to be still no Login-As for Admins and Devs to test, review and debug the Salesforce Mobile app impersonated as an other user. This is extremely important but since 2014 ...
Uwe Heim's user avatar
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Seeking advice on my NewUsers Automation Process (Mass sending welcome email)

I am working on a project to send custom WelcomeEmail to 400 new users in Salesforce, since Salesforce cannot send the verified email when creating users through data loader. (I don't prefer to send &...
YHsuan's user avatar
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-1 votes
1 answer
88 views

Why Salesforce Partner User's Role Shows an Id instead of the account name?

When I created the user, the Role was displaying the Parnert Account's name + the role hierarchy, but now it shows the account ID Does anyone know how to change it back to show the account name ...
Gerardo Elisiel Martinez's user avatar
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1 answer
101 views

How to mass disable marketing cloud users?

We have more than 100 users which we want to disable into the marketing cloud but doing them manually will take longer. Is there any way possible to disable them in mass? Thanks in advance.
Jimmy Vaswani's user avatar
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Use Standard Apex Method UserInfo.getUserEmail() in Custom Metadata

I want to move below collections into Custom Metadata private static Set<String> validAddresesForGoogle = new Set<String>{ '[email protected]', '[email protected]', ...
abhay gupta's user avatar
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332 views

an error occurred while trying to update the record. please try again. Error message when deactivate user from the community site

I have created the customer community plus site and set up permission to add new user and deactivate users for the external super user. External super user can create new member, no error, while ...
Mani's user avatar
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Manually delete GroupMember Record

Would I be shooting myself in the foot if I manually deleted a single record from the GroupMember object that links an inactive user to a queue? Is there something that happens when you do it via the ...
Jeff's user avatar
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1 answer
423 views

Best practices for deactivating a Salesforce User without losing any data?

I haven't found an easy way to do this. I need to deactivate a Salesforce user, but first I need to know ALL the records, all the flows, jobs, reports, dashboards, etc the user owns so I can transfer ...
Nacho Zve De La Torre's user avatar
1 vote
1 answer
434 views

Not able to see Manage External Users under App permission

I am trying to enable "Login as Experience user" action in person account. For that I am trying to enable "Manage External user" option under profile but I am not able to view that ...
SFDC buddy's user avatar
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625 views

Licenses: What Permission Set & Feature Licenses go with what User Licenses?

IIUC, the purposes of my org's User Licenses are: Community: log in to Community, aka Site, aka Experience Cloud? Identity: also log in to Community, but different somehow? (unused) Salesforce: log ...
Foo Bar's user avatar
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2 votes
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2k views

How to bypass "Email Verification" in Salesforce during email value update action

I have already read this document and refer below questions in this website but still I have wonder if any other workaround available to update the active users's email (valid email) into "....
Raj's user avatar
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Way to resend activation link and send change password link in flow (SOLVED)

I thought i would share a solution to a couple of issues I've been having and have noticed loads of other people asking similar questions, without many viable solutions. This relates specifically to ...
Emma's user avatar
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User provisioning in Salesforce from servicedesk application

I have a following requirement: Client uses a servicedesk application to request, approve, notify, and track access granted to various on-premises and cloud applications, including Salesforce. ...
SFRocks's user avatar
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257 views

Filter, group and report on Users like Contacts

My Salesforce app makes extensive use of native Reports on Sales Cloud data. In the future, we want to group the data by different User types. We want to introduce some grouping, filtering and ...
Robert Sösemann's user avatar
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1 answer
380 views

Enable certain users to be able to change the queues they are assigned to in Omni Supervisor

From the documentation, Manage Users, Customize Application and Manage Public List Views are required for this (if changing queues created by other users). Is there a neater, more 'least privilege' ...
Antonio De Palma's user avatar
1 vote
2 answers
396 views

How to Bypass ForgotPasswordInterstitial Visualforce Page during Experience Forgot Password Flow

I'm working with a customer that is using an experience with 9+ languages. We've encountered a surprising number of gaps in the language capabilities of Experience - specifically pertaining to self ...
Rebekah Oakes's user avatar
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1 answer
2k views

Getting user locale information in LWC

In Aura, we can get the user locale info by using $A.get("$Locale.langLocale"). What is the equivalent in LWC ? Searched in developer doc and in google, not able to find it. How to get the ...
Sfdc_Spider's user avatar
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0 answers
155 views

Users without 'Is Single Sign-On Enabled' checked flag are still able to log in via SSO

After thorough checking of users, I noticed that some of them, despite having no profile or permission set assigned with 'Is Single-Sign-On' flag enabled, are able to log in via SSO. What can be the ...
Rechu's user avatar
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703 views

How to send async verification emails in bulk using System.UserManagement.sendAsyncEmailConfirmation?

A new verification feature in the Spring '22 release is that an user will receive a verification email once per release when they instigate an email. I'm trying to use Apex to send a mass email out to ...
Khushbu Agarwal's user avatar
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1 answer
771 views

LICENSE_LIMIT_EXCEEDED exception for Customer Community Plus Login even though more than 25k+ licenses are remaining

I'm getting Insert failed. First exception on row 0; first error: LICENSE_LIMIT_EXCEEDED, License Limit Exceeded - Customer Community Plus Login: [] but there are more than 25k licenses remaining for &...
Ashish Sharma's user avatar
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1 answer
96 views

Is it possible to add custom actions on the Users list view in Setup?

I created a custom flow for creating new users and assigning permission sets; I would like to either replace the standard New User button, or add a custom button of my own to launch the flow. Does ...
nfoley's user avatar
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1 vote
1 answer
2k views

What does the "Chat User" checkbox on the User object do?

It's a simple question which I couldn't find an answer to: What does the "Chat User" checkbox on the User object do?. What I found: User Object Reference. There is a field - ...
Eduard's user avatar
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774 views

When is a User given more incorrect password attempts than the 'Maximum invalid login attempts' in password policies of org and profile?

I have a customer community user who was allowed 14 incorrect password attempts before being 'Password Lockout', although the org's and profile's 'Password Policies' should only allow 5 incorrect ...
Shaleen Yadav's user avatar
-1 votes
1 answer
960 views

Unable to see last login or the login history for some users [closed]

when i go to Setup----> users-----> i could see the list of users. I could not see the last login date for some users and also the login history for them. Can i know the reason for it.
ananth's user avatar
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1 vote
1 answer
1k views

System.UserManagement.sendAsyncEmailConfirmation not directing user to Verify Email Screen

A new verification feature in the Spring '22 release is that an user will receive a verification email once per release when they instigate an email. I'm trying to use Apex to send a mass email out ...
LMorley's user avatar
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1 vote
0 answers
131 views

How can I create a user with Authenticated Website License?

I've been reading about SF External users licenses. One of them is Authenticated Website License. I can't find it anywhere in my org. The documentation says that the license is available in Salesforce ...
Duck The Developer's user avatar
1 vote
1 answer
100 views

Internal Error happens when try to insert 5000 or 10000 in one transaction 1294474088-313147 (-1775489667)

To reproduce specific problem which occurs only when there are 50000 users on the org, we need to insert 50000 users into sandbox. When we try to do that, we receive Internal Salesforce Error issue. ...
Patlatus's user avatar
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3 votes
1 answer
547 views

How can I create salesforce user (not `Account` record) through salesforce CLI?

I want to create a User through Salesforce CLI. I know that I can create Scratch-Org users (DOC), but I want to create one in production organization; I know that I can create user through API (DOC, ...
user2475983's user avatar
1 vote
1 answer
234 views

Is there a way to handle the error 'You cannot deactivate a user who is receiving leads'?

I thought I could handle this in a User before update trigger, but it seems I'm wrong - when a user is deactivated, the before trigger does run, but the transaction is stopped entirely, the after ...
number41's user avatar
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3 votes
2 answers
2k views

Deactivate a user who is no longer default owner of records created by guest users but still erroring?

Error: This user is the default owner of records created by guest users and can’t be deactivated. I keep seeing this message when I try to deactivate a user. I followed instructions given here: https:/...
GabbyTech's user avatar
1 vote
0 answers
22 views

Inaccessible Contact on Partner user blocks everything on the User

something happend in our org that I've never seen before and that shouldn't be possible. We have a user with a "Partner Community Login" license, that cannot be edited anymore. I don't know ...
CarnVanBeck's user avatar
0 votes
1 answer
922 views

assign permission set to profile? [duplicate]

We normally add permission sets to each user individually, however, a certain profile in our company always requires a specific permission set Question: Permission sets can be assigned to Users, but ...
h3110's user avatar
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0 votes
1 answer
620 views

Frozen user accounts

When people leave our company, their Salesforce user accounts are deactivated. I uncheck the 'active' checkbox, Save, then finally check the checkboxes below: We are running into problems when people ...
h3110's user avatar
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0 votes
1 answer
1k views

How To Find Out If An Admin Changed The Username On A User Record?

How do I find out if an Admin changed the username on a user record? There is no field history tracking for the User object.
Saqib Ali's user avatar
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1 vote
1 answer
485 views

How to prevent an user used only for integrations for logging in via interface?

In my ORG I have an user used for integrations purposes only. Some integrations are using oauth2 authentication so that third-party platforms connect to Salesforce directly. In other integrations was ...
Olavo Alexandrino's user avatar
0 votes
0 answers
39 views

How to set permission for a User

I have 20 users having the same profile and having CRED as well as ViewAll permissions. I want to remove the viewAll permission for a single user, what are all the possible ways to achieve this? I ...
newbie0007's user avatar
1 vote
1 answer
168 views

How to store setting at User Level?

I have a requirement to showcase a detail page having multiple Accordion sections which are closed by default. Now there will be a checkbox which will allow the user to make sure that all the ...
user3012372's user avatar
0 votes
1 answer
282 views

Is there any API REST OR SOAP API available to find the limit of user license available in the Marketing cloud org

Is there any API REST OR SOAP API available to find the limit of user license in the Marketing cloud org .
Sancool's user avatar
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1 vote
0 answers
421 views

How to get welcome link for Community User?

Using "System.resetPassword(userId, True)" we can issue the reset password email to a community user in salesforce via apex: But we also want to send the reset password link via SMS. Is ...
Priyank Saklani's user avatar
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0 answers
76 views

Is it possible to have a full list of the values the API returns for User Type?

I'm reading this document to figure out which User information I can get from the API: https://developer.salesforce.com/docs/atlas.en-us.212.0.api.meta/api/sforce_api_objects_user.htm And there are ...
Camilo Urán's user avatar
1 vote
1 answer
3k views

Unable to add users to Public Group

I have created a Delegated Admin Group and add few users to this group. The Delegated Admins have access to a Public Group. This should allow them to add users to the Public Group. Some of the users ...
Kalpesh's user avatar
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1 vote
1 answer
163 views

Initiate email to admin/Group when user account is created in Marketing cloud [closed]

I would like to know if there is way in Marketing cloud through code/clicks to send an email to a specific user(s)[Admins] when user is created in Marketing cloud .
Sancool's user avatar
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10 votes
0 answers
3k views

Update user email without email confirmation via Apex

I have been trying to update the user email via scheduled apex, but it seems I am out of luck! User u = [Select Id, email from user where email = '[email protected]' limit 1]; u.isactive = ...
Santanu Halder's user avatar
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0 answers
1k views

LWC updateRecord returns 403 forbidden when using Guest User

I am trying to use the updateRecord() lightning/uiRecordApi function to update fields on a record in the system as a Guest User. From consoling out the res, I am getting an error of "An error ...
Diego Delgado's user avatar
2 votes
0 answers
1k views

Problem creating "Customer Community Login" users in one Summer '21 org

Salesforce provided us with a Summer '21 org early this week but it had no "Customer Community Login" licenses provisioned so we had to get those added via a case. As a System Administrator, ...
Keith C's user avatar
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