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2
votes
1answer
49 views

Salesforce: Any API for getting user information?

I am trying to find a way to get the information about the salesforce enterprise user from his auth_token. I want to find the username, email address and role(admin/user) from the auth-token. ...
1
vote
1answer
33 views

User role is grayed out when setting up another admin

I am trying setup another backup admin user for our Salesforce and in the user setup area the role field is grayed out and below it the only option is for chatter?
3
votes
0answers
41 views

Default Asset lookup field in Cases doesn't display every Assets

One of our user noticed that the default Asset lookup field in the Case isn't displaying every Asset tied to an Account in our organization. I verified that there were no lookup filter preventing ...
2
votes
1answer
60 views

Avoiding the password notification to be sent to the User on creation

When i create new user through salesforce UI i dont want the password notification to be sent to the User .Is this possible ?I know one solution is to uncheck the generate Email Notification and new ...
2
votes
4answers
147 views

User Adoption Strategies

This may be a generalized question but I would like to know as to how you drive adoption of users in Salesforce. What type of different dashboards/reports have you created for different types of ...
0
votes
2answers
173 views

How to populate a lookup based on a Id

Is there a way I can lookup an User based on Id/ name I want to achieve the following 1) Object A has User lookup when the User lookup changes I am using a formula on related object to Object A to ...
1
vote
2answers
107 views

Sandbox settings in Single sign on org

I created a new sandbox for my org. I am trying to activate a developer sandbox and I am struck there. All I see is a refresh link and login link. I am unable to see the activation link. I have ...
1
vote
1answer
55 views

Bulk Update the “My Social Accounts and Contacts” Preference for all Users

I'd like to enable Social Accounts and Contacts in our org, and then bulk update all Users to NOT have the "Use Social Accounts and Contacts" setting enabled. This would allow me to then send out a ...
2
votes
3answers
197 views

Using cases to manage and track internal SF tasks?

We have multiple administrators and or power users performing various designated tasks and want to use cases to manage, track, report and document. Anyone have any suggestions or best practices to ...
9
votes
6answers
532 views

What's more helpful than Salesforce Customer Support? [closed]

IRC channel #Salesforce seems to be the only place with valid answers and helpful admins/devs.
3
votes
5answers
142 views

Best practice for removing former admin user from all records, triggers and workflows?

I'm thinking of using demandtools to find all objects that their account is tied to. Then I was going to test removal and replacement with current admin user in a sandbox environment. Just wondering ...