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4
votes
1answer
35 views

What causes time based workflow to run as “automated process”

I have noticed over the last month or so that the "Automated process" user is being used to complete time based workflow actions instead of the triggering user. This is causing some issues with email ...
0
votes
1answer
17 views

Process Builder not getting triggered on update to field via time dependent action

I have a Process Builder process that 'watches' updates to 3 fields on the Case object, and on updates to any of these 3 fields, does stuff (sends a message to a AWS SQS Q). When any of those 3 ...
1
vote
3answers
22 views

How are records batched from Time-Based Workflow updates

Wonder how Salesforce handles batching records in relation to execution context. For example, if I have a static variable that tracks the records being processed by a trigger: trigger MyTrigger on ...
1
vote
0answers
14 views

Past due Time-based workflow with criteria set from other workflows

I have a very unique condition happening during a time based workflow that is causing some unexpected behavior. I am curious to know if anyone has had a similar experience and if I am correct in ...
0
votes
1answer
35 views

process builder - scheduled actions

I have a strange situation where my immediate actions are executed but the scheduled actions are not. I see nothing in the Paused and Waiting Interviews section. Any suggestions how to debug this?
1
vote
0answers
30 views

Workflow rule and chunk size

There is a workflow rule with time-dependent action for Lead. And there is an update trigger for Lead. For example, it is going to do an update for 2000 leads. How many leads will be passed to ...
2
votes
0answers
34 views

Cannot Deploy Workflow With Time-Dependent Workflow Actions

I am trying to update a Workflow Rule which has Time-Dependent Workflow Actions through change set, but I am blocked by the below error. This workflow rule currently has pending actions in the ...
0
votes
1answer
34 views

Workflow limitation on field update

Can I do Field update on a field with Logged in User ID? If not, please let me know a work around for that if possible. Thanks in advance!
0
votes
1answer
52 views

Help on Workflow Time Trigger. How to send email alert everyday?

I would like to send an email alert everyday until the picklist is updated. Scenario: When my agent selects a picklist of "email" it will send "A" email alert to the email desired. However, I ...
1
vote
1answer
45 views

workflow rule that changes a picklist value

I am trying to develop a workflow rule that will change a certain picklist value of the Pipeline field based on a certain criteria. I've created the workflow rule Test Workflow Rule and set the ...
2
votes
1answer
43 views

How to set a workflow to not fire on a certain day?

I have a WF designed to detect cases that weren't handled in the past 24 hours and notify TL. I want this WF to fire everyday, apart from Saturday. Status = New and Case.CreateDate is not a Saturday. ...
0
votes
1answer
57 views

Time-based Workflow Question

Is it possible to activate a time based workflow on the day OF a date field? The options are "before" or "after" a date. Will "1 hour after" a date work? OR "0 days after" a date
3
votes
1answer
114 views

Time-Dependent Workflow rule not working

I have a time dependent workflow rule that doesn't work. Criteria: A case object's status is changed to "X" or "Y" after 3 days - send email alert after another 4 days - send another email alert ...
1
vote
0answers
60 views

Retrieve a field from the latest record in a child object

I am wishing to have a formula field on a parent object (Clients) that will locate a field from the latest record in a child related list (without apex). The related list is from a lookup field. The ...
0
votes
2answers
57 views

Do time based Workflow email alerts use latest details?

I have various time based email alerts that fire when a record is created, although they might not be due to send until 30 days after the record is created. I can see them in the time based workflow ...
2
votes
1answer
69 views

Delete Inactive Workflow

I am getting below error while trying to delete an Inactive Time-Based Workflow. Can someone suggest how to delete that? Error: Cannot Delete this Workflow Rule This workflow rule ...
0
votes
1answer
69 views

Unable to add time-dependent trigger to workflow rule

I have a workflow rule with a time-dependent trigger on it. It's been working fine for years. I now have a requirement to add an additional time-dependent trigger to the workflow rule. I disabled ...
2
votes
1answer
44 views

How can we identify all the workflows in the system which have Time-Dependent workflow actions?

I have around 50+ workflows rules in our org. And there may be around 5 to 10 rules which Have time dependent workflow actions. How can I easily identify which workflow rule has one?
1
vote
0answers
38 views

Tips to prevent errors in execution of time-based workflow?

Our implementation includes a number of time-based workflow rules. Due to high volume, we have been experiencing frequent occasions where execution of updates to some records in the time-based ...
2
votes
2answers
383 views

APEX CPU Time limit exceeded error. Any suggestions?

We have this nightly code that runs in our org. Recently, we started receiving APEX CPU Time limit exceeded errors and we're looking for ways top optimize the code. Anyone have any suggestions on ...
1
vote
2answers
140 views

time dependent workflow-action execution order

Does someone know something about the action execution order please? I have defined a workflow named Update Access Granted. And I can see some scheduled actions from Set up -> Monitor -> Time-Based ...
3
votes
2answers
125 views

Salesforce time dependent workflows, same field update at the same time

Let's define some identifiers before we start, in order to make things clear. I have some Account objects and some related Opportunity objects. Each Account object has a Access__c field. Each ...
1
vote
0answers
81 views

Send email to Users at 11PM in a Scheduled class. Each User has different time zone

I want to send email to users at 11:00 PM, When certain criteria is met. I tried to accomplish this by Time-Based Workflow rule, but failed, as we cannot run a workflow rule on a specific time of ...
0
votes
1answer
211 views

Timebased workflow rule, does it fire if the date is changed?

There are a lot of questions about time based workflows here, but I didn't see the answer to mine. I have a time based workflow rule. The entry criteria is true when a checkbox is checked. Now there ...
0
votes
0answers
63 views

running time dependent workflow when datetime changes

Is it possible to fire a time dependent workflow rule where the criteria is anytime a datetime field changes, fire the time dependent action 2 hours before the datetime field? I can't seem to get ...
0
votes
1answer
110 views

Workflow Rule and Time Dependent Email alerts

I am having an issue with getting my email alerts to work. i have got them to work however they only work upon creating and editing. story: I have created a custom object with a custom field called ...
2
votes
1answer
126 views

Queued Timebase workflow not firing after scheduled date

I have a time-based workflow that should have fired by now. I can see the entry still sitting int the queue. It's now 15 minutes past when it was scheduled to fire. Wondering why it hasn't fired ...
1
vote
1answer
69 views

Add time trigger

After clicking on "Add time trigger" button in Workflow rules (for time dependent WF)..we have Days/Hours , Before/After and Rule trigger Date/ created date/modified date DROP DOWNS. My question is ...
1
vote
0answers
121 views

Time based workflow email notification not working

I've scenario where I need to send email notification when case record is in status 'Open' for more than 7 days. The time based workflow information are as follows Evaluation Criteria: Evaluate the ...
1
vote
1answer
52 views

Using Workflow Rule to Move Lead to another Queue after 30 days

Can someone help with a workflow rule that moves my leads from queue A to queue B after 30 days? Thanks, -Dan
1
vote
1answer
61 views

Time Based workflow rule to implement SLA which is “Same Day”

I need to update a field to "Case Outside SLA", if the the case is still open after the SLA period based on priority. Problem is for one of the priorities SLA is same day. When I add a time based ...
4
votes
2answers
255 views

Deleting lead if its not active for 15 days

I have a Consent Obtained Date field on the Lead object. If consent is not obtained (date field is null for 15 days), the Lead record and its associated Activities should automatically be deleted by ...
1
vote
2answers
126 views

Alert notification if there is no update in 4 hours

I have a requirement where I have to send alert notification for a case if it is not updated for more than 4 hours (when the case is not closed). What will be the simplest way to achieve this?
0
votes
0answers
30 views

SOAP API get timestamp when the object is recently accessed

There is a current requirement to track the time at which the object has been previously read. I used the time at which the job is submitted to track the read as this is what I could come to tracking ...
3
votes
1answer
292 views

How can I send an email alert every day to 5000 contacts

We want to send an email to contacts every day. There will be say 5000 contacts. I can't do this with apex code because there is a limit of 500 emails per 24 hour period. So I will have to do this ...
3
votes
1answer
289 views

Time-based Workflow not triggering

I've been working on testing a time based workflow, that fires off an email 1 and 3 hours after a new contact is created. Of course, this is small scale testing, as I would eventually like to ...
1
vote
1answer
94 views

Time based workflow queue is getting emptied

Couple of days ago I viewed a queue of Time-Based Workflow rules which notify a specific person (by creating tasks and emailing), but today I found this list is empty. This person mentioned that she ...
0
votes
1answer
650 views

Time Based Workflow Field Update Action Order of Execution

If I have a Time Dependent Workflow that does a Field Update, what would be the order of execution starting with that field Update? Will other workflows be trigger by this Field Update? Example: ...
0
votes
1answer
89 views

Every 1. day in month I need to update my custom number field with default value “2”

I don´t know how to do it via workflow with update field, because something must activate my workflow... It must be: Created or created, and every time it’s edited or created, and any time it’s ...
3
votes
2answers
168 views

Effect of changing email template on time based workflow

Here's my scenario: A time-based "email alert" workflow action fires that adds an email to the queue. The email is scheduled to be sent 7 days from now. In between now and the time the email is sent, ...
1
vote
0answers
26 views

Time dependent workflow acction on Oppo- Account level

I am creating a workflow on the opportunity level to create a task 2 weeks after the Account End Date has passed. Although it is visible on the opporunity, the parent for that field is on the account ...
0
votes
0answers
30 views

How do I change the email recipient for a failed workflow notification?

I want to change the recipient for notifications for a failed time-based workflow. I created the workflow rule, and my username is set as the 'Default Workflow User' in the Workflow & Approvals ...
0
votes
0answers
67 views

Understanding time dependent workflow action of universal container

My question is regarding "Time-Dependent Workflow Task" of recruiting app of universal container which is associated with workflow rule named "Assign Position to Recruiter". In the immediate workflow ...
2
votes
1answer
160 views

Process Builder - Revision (Deactivate and then Clone then Activate)

Do I have to update the records again to trigger the process builder with the revised one, or does it automatically use the same Process with the updated version?
0
votes
0answers
64 views

Workflow no trigger for specific date criteria?

If I state DATEVALUE(Due_Date__c)==Today() in workflow criteria it works but why this one is not working? DATEVALUE(Due_Date__c)==DATE(2015,01,02) I want to update for specific Jan 1 ...
2
votes
1answer
638 views

Querying Time-based Workflow Queue

Is it possible to query the content of the Time-based Workflow Queue from an Apex unit test to assess that a specific Workflow Rule has been executed and added a new item to the queue? I didn't see ...
3
votes
1answer
922 views

Process Builder Sandbox vs. Production

I've created a process in Process builder to coincide with a workflow. The idea is to create a new opportunity ( time based ) once the criteria is met after the workflow has been triggered. For ...
0
votes
1answer
290 views

Email notification on 9 months opportunity overdue

I'm trying to send an email notification every time an opportunity reaches 9 months old and is Closed/Lost. Could you please help me?
3
votes
1answer
211 views

Is it possible to avoid Time-dependant workflow email firing on a past 'scheduled' date?

I have a time-dependant workflow to fire 15, 7 and 1 day before a set date. Let's taken an example. Today is 1/22/2015 Due date set is 1/23/2015 1 day email is scheduled for 1/22/2015 (today) 7 ...
0
votes
2answers
94 views

Workflow Criteria evaluates to true but object not added to time based workflow

I have created a time-based workflow that checks some criteria on a custom objects and adds them to a time-based queue to execute 60 days after a particular date on the object. When we edit and save ...