The support tag has no wiki summary.
1
vote
1answer
18 views
Connecting several third party app accounts to a single Sales force account
We want to connect several independent accounts we have with Zendesk for different support levels and products to specific support users inside our SF org so that each one gets/sync data from their ...
9
votes
2answers
94 views
What happens if our App provider goes away?
I think this is mainly a licensing question: We're assessing a CMS app on the app exchange. I can't find any information about what happens if the company that builds/supplies/supports the app goes ...
0
votes
1answer
85 views
How do I get someone at Salesforce to address my certification questions? [closed]
I went to take an exam over a week ago and didn't find out until it was too late that you can only use the Mac OS with a certain version, and I didn't have it. Since I didn't know until the minute of ...
8
votes
3answers
180 views
Is hosted workbench officially run / supported by Salesforce?
Is workbench officially run / supported by Salesforce?
http://wiki.developerforce.com/page/Workbench
If I am executing queries and downloading data using the bulk api, is that data stored on the ...
13
votes
4answers
395 views
How to interact with Salesforce Support effectively?
There are times when the only way to resolve an issue is to deal directly with Salesforce Support, such as when you need to ask them to adjust a soft limit for an organisation.
This can be a ...
