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0
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0answers
36 views

403 Error on push notification in Service Cloud Console

We are trying to implement push notifications in the service cloud console and are having some problems. The field we have set for change notifications is on Case, and the notification is caught in ...
1
vote
1answer
48 views

how to change the default settings for chatter email notifications

In my Salesforce org, each users' default frequency for email notification for Chatter groups is set to daily and I need to change this to "on each post". This can be done individually, however I ...
0
votes
1answer
38 views

How to change the From address when a case is created

When a SF user creates a case for a particular contact, and check notify check box to the contact person. It will send the mail from the current logged in user's mail address. But i want to send ...
0
votes
0answers
28 views

How to show all the Email notifications that I am set-up to receive?

How can I create a report in Salesforce to show all the Email notifications I'm set-up to receive?
4
votes
1answer
56 views

Notification from timed-out batch query?

I have a batch process where it's intermittently failing due to what looks like the batch query timing out (details are here if you're interested). The error ends up looking like this in my log. ...
2
votes
1answer
21 views

How can a user will be qualified to receive email from alert@salesforce.com?

How can a user will be qualified to receive email from alert@salesforce.com? I want to add other users to receive those email coming from alert@salesforce.com. How can i do this?
0
votes
1answer
63 views

Push notifications did not change color in list rows and does not show indicators. what could be the issue?

Push notifications did not change color in list rows and does not show any indicators in detail page. what could be the issue? what i did so far Created two users in free developer org. One user is ...
3
votes
0answers
116 views

Email notifications for Event invitees using the API?

Can someone help me understand whether it is possible via the REST or SOAP API (version 29) to trigger the email notifications that get sent when adding an invitee (e.g., contact, lead) to the ...
0
votes
0answers
56 views

Event creation&deletion emailing all users

I have an apex page that feeds itself from events created within the system with a checkbox to filter normal events from the events I need to display in the page. When a new event is created or ...
2
votes
2answers
425 views

Sent CC and BCC in approval process notification email

I have a scenario that user will approve records through email and added to approver some other user will also notified in the same email. As content also varies I Planned to user visualforce ...
4
votes
1answer
699 views

Customer Portal New Case comment notification not working

Working in an org where they are still using the customer portal and are not ready to switch to communities. I have enabled the setting in the Support settings for the cases, as well as the template ...
1
vote
1answer
155 views

Is is possible to set communities user email notification settings with apex?

Im working on a communities implementation for a customer and they are hoping to have a way for users to set their email setting options as part of a custom signup process. Is it possible to access a ...
1
vote
2answers
323 views

can I edit the Change Case Owner page

looking for a way to add note or comment to the Change Case Owner. My plan is that comment will be added to the notification email that the new owner received. Do you know if this possible with ...
6
votes
5answers
3k views

Which field represents the “Send Notification Email” checkbox present on the Task page layout?

Suppose i want to upload 1000 tasks via the data loader and i want that the owner of those tasks should receive a notification mail about the tasks assigned to them. How can i achieve this? Note: I ...
5
votes
1answer
197 views

How to send an email notification to admin while creating Opportunity in Professional edition?

One of my client is using Professional Edition. They have given us a requirement for sending an automatic Email Notification, when a new opportunity is created an email should go to their admin with ...
5
votes
1answer
4k views

Preventing sandbox from sending Workflow emails to “Additional Emails”

When you create a sandbox in Salesforce.com, the system is appending the sandbox name to every single email, except the "Additional Emails". In our company, since we need to notify some external ...
9
votes
2answers
962 views

How can I configure Case Comment notifications to go to the Case Contact instead of the Portal User?

Possible red herring, but this seems to coincide with the release of Spring '13. On a Case record: if a support engineer clicks "Send an Email", an email is sent to the Case Contact's email. [good] ...
3
votes
1answer
220 views

Sending mail notification for manual sharing

I have custom object which is private where users share records with other users manually. I want to send email notification to the shared user whenever a record is shared to him. How can I achieve ...
0
votes
1answer
136 views

What are the best practices to implement a notification to a Queue manager?

Hello Stackexchangers, I'm working on project right now where I'm looking to send a notification to a record owner's manager. Since we need to work with Queues (as Owner of records), I'm looking for ...
0
votes
1answer
78 views

How to notify original case owner (user) when assigned via assignment rule during case creation?

How to notify original case owner (user) when assigned via assignment rule during case creation? I need out-of-the-box solution.
1
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0answers
86 views

Case Comment External Creator

We're using the Self Service Portal for Case Management, I have some emails going out for the support team on new cases created and new case comments. One modification I was requested to do is display ...
5
votes
1answer
532 views

Update on any record update

I would like to know is it possible to send out a notification whenever a record is edited. I want the trigger to fire on any field change - I have about 10-15 field so I prefer not to create ...
4
votes
2answers
3k views

Case Assignment Rules - Assign to Queue and Email Members - no email sent (Insert by Apex)

Goal: When a case matches criteria is created assign the Case Owner to "Research Queue" and e-mail queue members. Current setup: Queue created for Cases, no distribution email listed (Just ...
5
votes
3answers
368 views

Is it possible to send an email based on Report results?

I have a certain report, that shows if there are qualified leads in the system, and alerts me on that. (theoretically - that should not happen). Based on that report, there are from 1-6 users who own ...