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2
votes
0answers
31 views

Default from address is not picking for Salesforce email from Case details Page

In our system, there were multiple Organization-Wide Email Addresses configured and verified. In that I need to make one default address as "From Address" to everyone. Eg: support@xxx.com. I am ...
2
votes
0answers
17 views

Salesforce Notification through reverse proxy

I am an integration developer working with a Salesforce.com developer. He is using the Notification functionality 'push' a message using SOAP to our integration platform when an object changes. ...
3
votes
2answers
71 views

Showing alert for a user assigned a task

I'm looking for a way to show an alert / a notification / a popup or similar for the user which has been assigned a task? It should be nearly real time, that is if user have browser window open it ...
3
votes
2answers
42 views

How to enable notifications in Force.com IDE that file was modified on server?

How to enable notifications in Force.com IDE that file was modified on server? Now several people in the project work with one class and we just simply overwriting each other code..
1
vote
1answer
34 views

Email to record Followers on every post or comment to the record

I am not getting any chatter notification when I follow a record and if someone post or Comment to the chatter feed on the record. Only when someone mentions (@User) then getting the notification or ...
1
vote
1answer
13 views

Email to Salesforce that sends a Queue Notification

I was wondering if there is a way to send an email to a salesforce email address that would then notify a queue with the contents of the original email. I'm trying to make this as simple as possible. ...
5
votes
1answer
46 views

Is it possible to modify Chatter Email Notifications?

We have now implemented Communities for most of our customers. Therefore we are using Chatter instead of Case Comments and are considering if / how we could customize the automatic Email Notification. ...
1
vote
2answers
107 views

How can we create a Push Notification service in the Service Console.

How about an idea of having the push notifications in the service console. The idea is to have the notification while working in the Service console. This idea is useful for creating the call center ...
0
votes
0answers
23 views

How do I change the email recipient for a failed workflow notification?

I want to change the recipient for notifications for a failed time-based workflow. I created the workflow rule, and my username is set as the 'Default Workflow User' in the Workflow & Approvals ...
0
votes
1answer
155 views

Show Popup Window Notification on Changes in Custom Object

For an example I have a custom object Request__c. I have a web service as well which updates Request__ object when some request appears. So as a user I want to get a pop-up window notification ...
0
votes
2answers
113 views

Regarding Push Notification to Salesforce Mobile Apps

When there is a mobile client app being created using hybrid technology instead of developing the same using salesforce mobile sdk native programming, then how can we send messages from salesforce to ...
1
vote
2answers
113 views

Is there a way to avoid sending duplicate email alerts?

I handle our support cases. I have a workflow rule that when a case is updated it sends a notification to the Case Owner and to the manager of the Account. Sometimes these two people are different, ...
0
votes
1answer
74 views

Better notifications for Private Messages / Mentions in Chatter?

When someone sends me a private message or mentions me in some feed post, is there a way to configure Salesforce to show a notification on the top bar, without having to manually open the Chatter Feed ...
1
vote
0answers
112 views

Quote Approval that Notifies a Manager by E-mail (no action required from the manager)

I want to be able to add a notification e-mail to my approval process when a quote is approved. Here are the approval processes that I have right now.... Over $100k List Price Rep submits quote ...
0
votes
0answers
15 views

Implement following on Idea object

I'm trying to implement a way for users to follow specific ideas in the Ideas standard object. They don't have chatter built in it seems, so I was trying to figure a way where users can choose which ...
1
vote
1answer
31 views

Email notification after account is created

I am trying to make a workflow rule that will send an email to that specific sales person after an account is created. What i am doing to accomplish this is setting a Rule Criteria after the account ...
0
votes
0answers
43 views

Best way to notify users on Salesforce?

So I have an app/script that does a a bunch of data synchronizations from our own database to a salesforce database. I'm wondering what's the best way to notify users of an event on their salesforce ...
0
votes
0answers
94 views

403 Error on push notification in Service Cloud Console

We are trying to implement push notifications in the service cloud console and are having some problems. The field we have set for change notifications is on Case, and the notification is caught in ...
1
vote
1answer
408 views

how to change the default settings for chatter email notifications

In my Salesforce org, each users' default frequency for email notification for Chatter groups is set to daily and I need to change this to "on each post". This can be done individually, however I ...
0
votes
1answer
76 views

How to change the From address when a case is created

When a SF user creates a case for a particular contact, and check notify check box to the contact person. It will send the mail from the current logged in user's mail address. But i want to send ...
4
votes
1answer
109 views

Notification from timed-out batch query?

I have a batch process where it's intermittently failing due to what looks like the batch query timing out (details are here if you're interested). The error ends up looking like this in my log. ...
2
votes
1answer
24 views

How can a user will be qualified to receive email from alert@salesforce.com?

How can a user will be qualified to receive email from alert@salesforce.com? I want to add other users to receive those email coming from alert@salesforce.com. How can i do this?
0
votes
1answer
128 views

Push notifications did not change color in list rows and does not show indicators. what could be the issue?

Push notifications did not change color in list rows and does not show any indicators in detail page. what could be the issue? what i did so far Created two users in free developer org. One user is ...
3
votes
0answers
220 views

Email notifications for Event invitees using the API?

Can someone help me understand whether it is possible via the REST or SOAP API (version 29) to trigger the email notifications that get sent when adding an invitee (e.g., contact, lead) to the ...
0
votes
0answers
83 views

Event creation&deletion emailing all users

I have an apex page that feeds itself from events created within the system with a checkbox to filter normal events from the events I need to display in the page. When a new event is created or ...
2
votes
2answers
747 views

Sent CC and BCC in approval process notification email

I have a scenario that user will approve records through email and added to approver some other user will also notified in the same email. As content also varies I Planned to user visualforce ...
4
votes
1answer
986 views

Customer Portal New Case comment notification not working

Working in an org where they are still using the customer portal and are not ready to switch to communities. I have enabled the setting in the Support settings for the cases, as well as the template ...
1
vote
2answers
236 views

Is is possible to set communities user email notification settings with apex?

Im working on a communities implementation for a customer and they are hoping to have a way for users to set their email setting options as part of a custom signup process. Is it possible to access a ...
1
vote
2answers
459 views

can I edit the Change Case Owner page

looking for a way to add note or comment to the Change Case Owner. My plan is that comment will be added to the notification email that the new owner received. Do you know if this possible with ...
6
votes
4answers
5k views

Which field represents the “Send Notification Email” checkbox present on the Task page layout?

Suppose i want to upload 1000 tasks via the data loader and i want that the owner of those tasks should receive a notification mail about the tasks assigned to them. How can i achieve this? Note: I ...
5
votes
1answer
300 views

How to send an email notification to admin while creating Opportunity in Professional edition?

One of my client is using Professional Edition. They have given us a requirement for sending an automatic Email Notification, when a new opportunity is created an email should go to their admin with ...
5
votes
1answer
6k views

Preventing sandbox from sending Workflow emails to “Additional Emails”

When you create a sandbox in Salesforce.com, the system is appending the sandbox name to every single email, except the "Additional Emails". In our company, since we need to notify some external ...
9
votes
2answers
1k views

How can I configure Case Comment notifications to go to the Case Contact instead of the Portal User?

Possible red herring, but this seems to coincide with the release of Spring '13. On a Case record: if a support engineer clicks "Send an Email", an email is sent to the Case Contact's email. [good] ...
3
votes
1answer
331 views

Sending mail notification for manual sharing

I have custom object which is private where users share records with other users manually. I want to send email notification to the shared user whenever a record is shared to him. How can I achieve ...
0
votes
1answer
189 views

What are the best practices to implement a notification to a Queue manager?

Hello Stackexchangers, I'm working on project right now where I'm looking to send a notification to a record owner's manager. Since we need to work with Queues (as Owner of records), I'm looking for ...
0
votes
1answer
97 views

How to notify original case owner (user) when assigned via assignment rule during case creation?

How to notify original case owner (user) when assigned via assignment rule during case creation? I need out-of-the-box solution.
1
vote
0answers
100 views

Case Comment External Creator

We're using the Self Service Portal for Case Management, I have some emails going out for the support team on new cases created and new case comments. One modification I was requested to do is display ...
5
votes
1answer
794 views

Update on any record update

I would like to know is it possible to send out a notification whenever a record is edited. I want the trigger to fire on any field change - I have about 10-15 field so I prefer not to create ...
4
votes
2answers
4k views

Case Assignment Rules - Assign to Queue and Email Members - no email sent (Insert by Apex)

Goal: When a case matches criteria is created assign the Case Owner to "Research Queue" and e-mail queue members. Current setup: Queue created for Cases, no distribution email listed (Just ...
5
votes
3answers
577 views

Is it possible to send an email based on Report results?

I have a certain report, that shows if there are qualified leads in the system, and alerts me on that. (theoretically - that should not happen). Based on that report, there are from 1-6 users who own ...