The notification tag has no wiki summary.
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0answers
16 views
Error message with Chatter [closed]
One of my users reported getting a (405) method not allowed message when clicking the Comment in Chatter button in the email alert she received. Any ideas on what would cause this?
3
votes
1answer
43 views
Preventing sandbox from sending Workflow emails to “Additional Emails”
When you create a sandbox in Salesforce.com, the system is appending the sandbox name to every single email, except the "Additional Emails". In our company, since we need to notify some external ...
5
votes
0answers
42 views
How can I configure Case Comment notifications to go to the Case Contact instead of the Portal User?
Possible red herring, but this seems to coincide with the release of Spring '13. On a Case record:
if a support engineer clicks "Send an Email", an email is sent to the Case Contact's email. [good]
...
2
votes
1answer
60 views
Sending mail notification for manual sharing
I have custom object which is private where users share records with other users manually. I want to send email notification to the shared user whenever a record is shared to him. How can I achieve ...
0
votes
1answer
42 views
What are the best practices to implement a notification to a Queue manager?
Hello Stackexchangers,
I'm working on project right now where I'm looking to send a notification to a record owner's manager. Since we need to work with Queues (as Owner of records), I'm looking for ...
0
votes
1answer
23 views
How to notify original case owner (user) when assigned via assignment rule during case creation?
How to notify original case owner (user) when assigned via assignment rule during case creation?
I need out-of-the-box solution.
0
votes
0answers
38 views
Case Comment External Creator
We're using the Self Service Portal for Case Management, I have some emails going out for the support team on new cases created and new case comments. One modification I was requested to do is display ...
4
votes
2answers
134 views
Update on any record update
I would like to know is it possible to send out a notification whenever a record is edited.
I want the trigger to fire on any field change - I have about 10-15 field so I prefer not to create ...
4
votes
2answers
548 views
Case Assignment Rules - Assign to Queue and Email Members - no email sent (Insert by Apex)
Goal:
When a case matches criteria is created assign the Case Owner to "Research Queue" and e-mail queue members.
Current setup:
Queue created for Cases, no distribution email listed (Just ...
5
votes
3answers
130 views
Is it possible to send an email based on Report results?
I have a certain report, that shows if there are qualified leads in the system, and alerts me on that. (theoretically - that should not happen).
Based on that report, there are from 1-6 users who own ...
