Salesforce provides a multitude of different license types. You may have more than one type of user license in your organization. A user license entitles a user to different functionality within Salesforce and determines which profiles and permission sets are available to the user.
3
votes
1answer
16 views
Allocate (deallocate) managed package licenses to users via Apex
Our salesforce is integrated with a third party that activates and deactivates users on a daily basis.
Given this situation, it would be ideal that licenses for managed packages are ...
2
votes
1answer
33 views
Sites Data Licenses and High Volume Portal Licenses
I'm working with an Architect who has a client with High Volume Licenses that wants to develop a new site for use by contract employees to submit forms related to Opportunity and also view Calendar ...
1
vote
1answer
35 views
Assigning Managed Package Licenses in a Sandbox
In our production organization, we can access the following page either through a related list on the User object (Manage Licenses) or through a link in Installed Packages next to the package.
We ...
1
vote
0answers
21 views
What licenses to use when building a mobile app
I want to build a mobile app for a new customer (they do not have salesforce), what licenses/editions should I get them? They would have 10 users that require access to the web app and 10 users that ...
0
votes
1answer
23 views
Overage Authenticated Website User Profile has no custom object permission section
I was going through the Overage Authenticated Website User Profile and found that it doesnt have any section for Custom Object Permission. So tried to clone the same but still I cant see the section ...
2
votes
1answer
32 views
Checking to see if a user has a licence for a managed package
So I'm aware that there is a method on UserInfo called isCurrentUserLicensed which lets you check if the user running the code has a licence for a namespace that you specify, i.e. for a particular ...
9
votes
2answers
94 views
What happens if our App provider goes away?
I think this is mainly a licensing question: We're assessing a CMS app on the app exchange. I can't find any information about what happens if the company that builds/supplies/supports the app goes ...
2
votes
1answer
98 views
About Customer Portal, Authenticated Website licenses and High Volume
I've been searching online for answers surrounding the Customer Portal / Authenticated Website / High Volume Licenses of Salesforce.com. I didn't find much information on licensing or the ...
1
vote
0answers
22 views
Clients adds licenses under “My Account” --> does not update the LMA
We have clients adding seats (licenses) in their org under "My Accounts". Recurly (via Checkout) is updating the billing. But the LMA record is not updating?
Example: client has 2 licences; adds 1 ...
2
votes
1answer
52 views
Ensuring Test Code Coverage when you have Insufficient Access Rights on an Object
I recently ran into an issue where we installed some Service Cloud pieces in our predominantly Sales Cloud org (including the Public Knowledge Base). This installed a few custom APEX classes and ...
4
votes
1answer
63 views
What counts as a login for login-limited licenses (Authenticated Sites / High Volume Customer Portal)?
We're re-building a webservice that previously had it's own authentication and security model baked in. Instead of having the webservice handle this we're looking at switching to using Authenticated ...
4
votes
1answer
152 views
What is the difference between the “Salesforce” and “Salesforce Platform” licenses?
When creating or editing a Salesforce User, there is a picklist field that lets you assign a specific User License. In my Developer org, there are several options, two of which are confusing to me: ...
6
votes
1answer
388 views
What are the differences between High Volume Customer Portal license and Authenticated Website license?
There are cloudy differences mentioned here, but I feel there are more differences.http://na1.salesforce.com/help/doc/en/customer_portal_manage_users.htm#CPuserlicenses
What are the differences ...
2
votes
3answers
76 views
How to change a partner license to a regular CRM one?
I need to change one of my partner's license type from Partner to a regular CRM one.
This isn't a standard feature, so a manual (data loader + mass update actions will be required)
Has any one done ...
4
votes
1answer
115 views
Can Salesforce Platform License Users Approve via Email?
Looking for confirmation on whether users with the 'Salesforce Platform' license can approve via email.
In the past, I've worked with customers where this worked, but getting an error in one ...
5
votes
1answer
159 views
Organization roles involved in listing on the AppExchange
What are the organization roles involved in publishing an application on the AppExchange and what is the purpose of each of these orgs?
Example org roles:
CRM ISV Organization (Business Org)
...
2
votes
2answers
131 views
Secure Communication from Managed Package Subscriber Org to LMO (License Management Org)
Unfortunately, my managed package needs the ability to enforce a limit that isn't a user license. Therefore, I need my managed package, installed in subscriber orgs, to ask my LMO (License Management ...
0
votes
1answer
60 views
Salesforce License Provisioning?
Has anyone had experience of getting SFDC to provision licences directly to a sandbox without the need to refresh the box from production?
10
votes
0answers
201 views
Negotiating with Salesforce.com [closed]
I recently purchased some additional licenses and had to negotiate terms with my rep. I was wondering if anyone had any information to make this go smoother.
The standard terms they are looking for ...
1
vote
1answer
36 views
How long does it take from the time you purchase licenses to have those licenses available to assign to users?
The question is pretty straight forward. I bought some licenses yesterday and am still waiting for them to be available in my org. Is that normal? Are they usually available right away or does it take ...
1
vote
1answer
54 views
Can you have partner portal accounts on an ISV org?
We have some partners that we want to be able to have access to our SFDC org so we can track things better. We talked to our account rep but he said he wasn't sure if you can add partner portal ...
4
votes
2answers
60 views
Is it possible to migrate valid LMA License records between LMA orgs?
Has anyone out there in the ISV/OEM ecosystem ever signed up customers in one LMA org, with official License records being created, and then, say, decided to spin-off this application into a separate ...
5
votes
1answer
324 views
understanding salesforce licensing for development and deployment
I am trying to understand the licensing issues on I would come across on Force.com for developing an application that will have its own data source and will also be pulling data from SalesForce.com ...
1
vote
1answer
128 views
Does the Open CTI adapter require any additional licensing?
I'm under the impression that the Open CTI adapter can be used in both the Service Cloud Service Console and the standard UI (in the side bar) at no additional cost? i.e. a Service Cloud license is ...
6
votes
4answers
184 views
How can I import data owned by people who are not Salesforce users?
I am migrating to Salesforce.com from an on premise CRM system. I have a large amount of historical data relating to users who have now left my company. I need to bring this data into Salesforce and ...
4
votes
2answers
320 views
How to handle Salesforce.com Managed package System.LicenseException on Expired Trial installs?
We have developed a managed package application which is currently privately listed in AppExchange and is soon to me made public. Our trial users have installed our application in their production ...
2
votes
1answer
130 views
Sharing documents with High volume portal users
My problem is similar to this but also with the added problem of security.
High Volume Customer Portal user - Insufficient Privileges for non-image Documents
I want only a certain group of people ...
4
votes
3answers
149 views
Database.com licenses in a Salesforce org
It seems it is possible add Database.com users into a 'normal' Salesforce.com org (i.e. a standard EE or UE org) to allow large numbers of users cheaper access to API and OAuth based authentication.
...
2
votes
2answers
189 views
Performance of sites and Authenticated Website User Type
I have to develop a "private" auction site based on data already stored in Force.com platform.
Develop a site with Authenticated Website User Type is a viable way? I'm worried about perfomance and ...
2
votes
3answers
162 views
Can you report or otherwise build list by User License Type?
We have 4 different license types in our org. "Salesforce," "Force.com - One App," "Chatter Free" and "External Who"
We have a couple hundred users. I need to build a report that lists who has what ...
8
votes
1answer
71 views
Obtaining Licensing Info via API
Is there a way to identify total user licenses and allocated licenses via API? We have multiple orgs and we wanted to keep track of license allocated to each org and how many of them are in use vs ...
