When using Salesforce for Outlook, we'd like to somehow pass the date/time the original email was sent, so we can track exactly how long a case / response took. I know there are many items that can ...
We Want to send Additional Information such as Contact name, phone number etc through the email headers. Is it possible to do so and How? Since it's only name value pair is there any mechanism ...
I am setting up my organization's Salesforce instance to accept Leads from a third party system via web-service. Following are the steps I took till now Created an Integration user in Salesforce. ...
I'm developing an inbound email service to parse the email and create records in a custom object. This service was working fine in my developer org, but when I deployed this to a full sandbox for ...
I am sending out certain emails to contacts from my dev org. And when a contact replies to the sent email then my configured return address (please see screenshot attached) is proposed as default "To ...
I want to be able to have specific email addresses, and when an email arrives to that address, it will be forwarded, and added into SF, and assigned to a specific owner. I thought of using either ...