Customer Portal is an externally facing site that can be set up in an org to provide customers of an org limited access to data and functionality by logging in to the Customer Portal.

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12 views

Add dropdown nav to customer portal

Currently my Customer Portal uses a single layer menu which I believe is created and maintained by Salesforce directly (although I have managed to style the tabs using custom css). I would like to ...
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1answer
19 views

Modify User.AboutMe inside community

I have the following code, <apex:page standardController="User" showHeader="false" sidebar="false" docType="html-5.0" > <apex:form id="theForm"> ...
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7 views

How can I authenticate SSP users in company website?

Scenario: We are going to create a content website for our users (contacts of accounts) We want/need to secure this site with a username and password. We currently have the SSP (Self Service ...
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1answer
15 views

Display VF page on customer portal sidebar?

I have a really simply VF page thats outputs some figures I have in one of my custom objects. I would like to show this VF page on the side panel (narrow content pane) of my customer portal however VF ...
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1answer
24 views

Custom errors using apex:pageMessages

I have created a custom Login page for my customer portal but the problem is that if I want errors to display when the user enters wrong credentials I am forced to use <apex:pageMessages id="error" ...
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1answer
38 views

Can't get rid of Customer Portal dependancy in Managed package

I have a managed package which once use Customer Portal features. I think I removed them all (at least I can't find them) but whenevery I try to upload a new major or patch release the Customer Portal ...
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1answer
26 views

Loading logo on Customer Portal login page

I have noticed that the logo I have placed in my login page template for Customer Portal does not load unless the user is already logged into Salesforce, which defeats the purpose of it as customers ...
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1answer
27 views

Rendering text or image in Custom Email Template (HTML Version)

I have a custom email template (html and text versions). I want to render certain parts of the template based on a multi select picklist value. I have to render the below 'td' when ...
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1answer
69 views

Communities Self-Register Activation Link

I stumbled across a requirement that is to not allow the users to log in in the communities/portal upon self-registration until they confirm the registration (activation link must be sent through an ...
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35 views

Send email with user credentials for new Customer Portal user

I would like to send emails to users informing them they have been signed up to my portal. When editing the email template for new users, how can I include their username and password? Is there any ...
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1answer
36 views

Opportunity Access for customer community and customer community licenses

I can't show opportunity tab to customer community and customer community licenses users. And on the profile level there is no any option for this. I read the documents and type of licenses and ...
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21 views

Accessing reports in portal Using overage highvolume customer portal license

How to access reports from portal using overage high volume customer portal license .I know the particular license doesnt have run reports permission .Is there any workaround for this ??
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1answer
35 views

From a developer perspective what is the differnce between HVCP and Communities?

Since new sfdc customers cant use HVCP anymore, I want to do a similar app to ones I have built with portal, what are the key difference here? Anything I cant do anymore? Anything new I can do?
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1answer
30 views

Update from address in auto-email reply for cases submitted through portal

When a customer creates a new case in our customer portal, our standard web-to-case email template is used to send an auto-reply with general information about the new case. We use the same email ...
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1answer
17 views

How to set contact name in customer portal header

I am using customer portal and in Portal header I want to show contact name. Is it possible, if yes what is the approach?
2
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1answer
29 views

Best method to attach files to custom object in portal

I have a customer portal in my SF where users can make orders, how this is setup is by having a custom object with called Service_Orders which allows them to create their requests. I then have my apex ...
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2answers
33 views

Customise customer portal login page

Is it possible to customise the login page for my customer portal? All I really needed to edit is the CSS for the page. If thats not possible is there a way I can include JS into the page so I can ...
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2answers
41 views

Self activation for customer portal access

I would like to allow existing contacts without customer portal access enabled to self activate themselves using a form. As contacts dont have passwords set, would it be possible also set their ...
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1answer
24 views

Change default font size of Customer Portal

Is there a way I can change the default font size used in the Customer Portal? From looking at my Firefox inspector the default sizes are in portal.css, do we have access to this?
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51 views

Customized change password page is not displaying in force.com site which is enabled for the customer portal

I am using Custom Change Password page for Force.com site. For that site we enabled Customer portal. And we are using High volume customer Portal licenses for the User. Once we click on forgot ...
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2answers
26 views

Allow access to certain sections of Customer Portal without login

Is it possible to give limited access to users in Customer Portal without logging in? (.e.g. access to the homepage and and some visual force pages). When the user tries to access say a Custom Object ...
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1answer
23 views

Different 'view' behavior for Custom Object of Portal Users

I have a custom VisualForce page for Viewing items in a particular Object, I would like however the view to be only be shown for Portal users, for all other users it should display the normal SF ...
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28 views

How to add Case lookup custom field to page layout within Self-service Portal?

So far I have been able of adding other types of Case custom fields - like text fields - to the page layout in Self-Service Portal. But when I try to add a self-relationship lookup to the layout, it ...
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32 views

Custom search results page in salesforce community

I am creating the salesforce community with custom ui. There is search form in the header(its ui is customized) like: <form action="/<community name>/search/SmartSearch" method="get"> ...
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49 views

Redirection of user on logout from customer portal

I need to implement logout button in customer portal with the following functionality. When user logged into the customer portal from the org on clicking logout button it should redirect to the org ...
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1answer
76 views

Custom list view in Custom Object page

I have created a News custom object in my sandbox which appears in my Customer Portal via a tab. This object contains two custom fields Title and Content. Now what I would like is to display a list ...
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1answer
92 views

Customer portal high volume portal users record sharing help

As i know, customer portal user with high volume volume portal user license users only have record access through sharing sets which will only shows a related object records with their own contact or ...
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1answer
38 views

How to open a ticket? [duplicate]

How to open a ticket in salesforce to get personalized support? this web https://help.salesforce.com has an option called "Open a Case". But, despite I'm authenticated, it gets me to ...
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26 views

Restrict email visibility on Portal

The default implementation of the SalesForce customer portal shows all emails attached to a case to the customer. Emails that were passed among my company employees only, for example, are shown as ...
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1answer
126 views

New Customer Portal user email even when triggerUserEmail = false

I'm trying to write an Apex web service that can create a customer portal user. After creating the user, there is a separate step which does a password reset for the user and sends them an email. The ...
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76 views

Access to download attachment from customer portal users

Portal users didn't access to download attachments. How to add access to downloading? I have a link to file <a href="/servlet/servlet.FileDownload?file={!a.id}" ...
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96 views

Any Way to Enable Site Login Without Portals or Communities?

I have a public site/page that uses a visual workflow to create a task based on inputs. However, because guests do not have the permissions to create tasks or events - I need to figure out an ...
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37 views

Attachment isn't loaded from customer portal

I have URL link to download attachment. Downloading gives out a error from customer portal. How to correct it? <a href="/servlet/servlet.FileDownload?file={!a.id}" ...
5
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1answer
166 views

frontdoor.jsp for Customer Portal user? How to authenticate a portal user with session id?

authenticate a customer portal using SOAP login() method and LoginScopeHeader receive SessionID in LoginResult object How can I use SessionID to redirect the user's browser to the customer portal and ...
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34 views

Remove username from Customer Portal Confirmation Email

I am attempting to modify the username of the confirmation e-mail for the Customer Portal that I have setup. I have created a custom login and am populating the @something.com portion of the username ...
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1answer
79 views

Translate Salesforce Standard functionality in to other language

Here i am use customer portal.And want to translate whole customer portal into other language like german,french,spanish,etc.I cover custom functionality with the help of custom label,workbench ...
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1answer
56 views

In customer portal, automatically log user into to external sites

In a customer portal, is it possible to have the user automatically signed in to external sites (outside of Salesforce) to which they've been granted access after the initial sign in? Thanks
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1answer
148 views

Unable to fetch User email when logged in from partner community user..?

I have written a trigger on Case.I am querying user object to fetch user email id.I am getting the user id email value when checking the logs as Salesforce User but email id value is coming null when ...
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1answer
30 views

Want to display records to owner only in a customer portal

Want to display records to owner only in a customer portal. Other users must not able to view others records
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1answer
47 views

Customer Portal…Pagination Page is not Translated

Here I have problem in Customer portal.when i am logging as any other language like japanese,italian,german,etc..in that 3 or 4 pages uses the pagination code..in that word"page" is not translated as ...
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3answers
182 views

Customization Problem…Translate <apex:InputFile>…Browse Button…in Other Language

Here i have VF Page code...... <apex:form enctype="multipart/form-data"> <apex:inputFile value="{!attachment.body}" filename="{!attachment.name}" id="file" /> <apex:commandButton ...
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0answers
18 views

Customer Portal…Custom Report header is not translated at the time of downloading

Here I am Login with Chineses Language in Customer Portal, there are one custom reports and i want to download from Export Detail buttons....when i download as excel or csv format heading is not ...
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23 views

Customer Portal…Translation of Standard Functionality

Here i am work on Customer portal,and here i want to translate whole the functionality in other language like "Italian"...For that i was translated three diffrent-diffrent places... 1)All ...
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2answers
47 views

Identifying Logged in Customer portal

I have two customer portals say A and B. When i log in into any one of the customer portal, In my apex class i want to identify for which portal i am logged in. Is it possible to identify for which ...
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2answers
34 views

How to get the customer access to library

I have create a customer portal community where i have created a user with Customer Portal Manager US profile (clone of Customer Portal Manager) And have View Content in Portals = true in my profile. ...
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1answer
105 views

Overriding default profile for new customer portal users

I am attempting to use my portal to check a contact's field to specify which profile I would like them to posses. Right now a User can only be created if you have entered a value that matches a ...
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3answers
110 views

Standard Object Tab not displayed in New User Account

I have Developer Account and i have created another 2 users...When i logged in as a another user i have no option for the Standard Object tab..Ex:- Account,Contact,Opportunity,etc... So how can i ...
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1answer
132 views

Tracking customer portal using google analytics

I have customer portal enabled on my org. I want to add google analytics to it. Is this possible? If yes, How can i do this?
5
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2answers
267 views

Communities fully coexistent with Customer Portal, Partner Portal, and Sites?

I am working with a customer who has several pre-existing partner & customer portals live on their SFDC instance, as well as a few Sites. They do not want anything to change in these, but they ...
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119 views

Session Timeout Popup for Customer portal User

As per my requirement, user session should get expired after 30 mins. And before the timeout a popup should be displayed notifying that session is about to expire. I know we can set the session ...