Customer Portal is an externally facing site that can be set up in an org to provide customers of an org limited access to data and functionality by logging in to the Customer Portal.

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11 views

Login to Force website as User?

I would like to know how I can login to my force website as Users/Contacts? This can be done for Customer Portals and Communites but I cannot find anything to see how it can be done for Force.com ...
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45 views

Customer Portal gets 404 error trying to display logo. Bug?

I am just re-factoring a Customer Portal (not Communities) on an old org and I come across the following error - just wondering if anyone has seen something like this before. Please have a look at the ...
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12 views

Redirect all Customer Portal traffic to Force website

I have recently made the transition from my Customer Portal for client access to a full fledged Force.com website. Although I have updated all links to the force website, I believe there could be ...
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2answers
20 views

shared login page for portal and communities

Is it possible to have a single login page that both Customer Portal and Communities users can login with? We are in the process of transitioning users from Customer Portal to Communities. We would ...
2
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1answer
26 views

How To access Opportunity object over customer Portal

I am designing a customer Portal , having credentials as contact information. I want to access opportunity object over the customer Portal . but I am unable to get access to Opportunity Object.I am ...
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1answer
25 views

Error when getting Sesssion Id for community user using SOAP UI

When iam getting Session Id for customer Community user through Soap UI, getting the following error. "SERVER_UNAVAILABLE: internal server error (20228)" Can any one tell me where is the problem ...
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22 views

Friendly URL for customer portal login page

I have a client (call them Acme Foundation) who is using the customer portal. They would like to set up a friendly URL -- portal.acme.org -- for the portal login. I have some questions below: I ...
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28 views

Customer Attention email

The email that is sent to a portal user when their case is updated (to Customer Attention) comes from the an employee that updated the case. Can we have it come from noreply@mycompany.com instead? ...
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41 views

Partner users can't see its customers custom object records

We have a Partner that has several customers that it supports. We have a custom object called Change. We also user the high-volume portal license for some of the customer users and the customer ...
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1answer
121 views

Customer Portal - Self registration for new users

I am trying to understand how the self registration for customer portal works. I came across , https://developer.salesforce.com/page/Authenticating_Users_on_Force.com_Sites and ...
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2answers
179 views

Live Agent popup window

I am having difficulties with Live Agent to set it up on a custom third party website that is not connected with force.com. Problem: Whenever i press the button for online talk it popup a new window ...
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0answers
86 views

Favicon in community

I have a crated a 100% custom branded community and the only missing element is the favicon. I set the Favorite Icon in the force.com setting of the community and also tried <link rel="shortcut ...
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30 views

Article visibility in customer portal and partner portal

I read this while going through Knowledge implementation guide - Customer Portal users inherit the role visibility of the manager on the account. Can anyone please explain this. I don't have ...
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23 views

Removing Login as portal user option

In the manage external user button options, i want to remove login as a portal option as i am currently having communities. When i click on login as a portal user it shows No available portal. so this ...
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1answer
31 views

Force.com and Customer Portal Login

I am in the process of converting my Customer Portal into a Force.com fo greater customisation of the behavior, look and feel of the site. Right now I have started off really basic by having three ...
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2answers
85 views

Redirecting to Custom Customer Portal Login Upon Failed Login

My company Is still using a portal for their customer login, and I was recently tasked with creating a VF page to replace the bland default login page. I have most of the page set-up, but I cannot get ...
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2answers
27 views

Upgrading from Customer Portal

My organisation has been using Customer Portal to allow their contacts/authenticated users access to static content as well as a custom object which is essentually mirrored to Opportunities. When they ...
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0answers
13 views

Customer gets stuck in Customer Portal because logged out - however webpage does not redirect or indicate logged-out status

We use salesforce to reserve rooms. Many of our customers bookmark the exact page or just leave it open on their computer for days. However, it seems that the cookie which remembers their login is ...
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28 views

Is it possible to include chatter in Sites

I want to embed the functionality of Chatter in a Site which was developed using Salesforce Sites, Is there any possibilities to achieve this?
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1answer
33 views

Modify User.AboutMe inside community

I have the following code, <apex:page standardController="User" showHeader="false" sidebar="false" docType="html-5.0" > <apex:form id="theForm"> ...
2
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0answers
9 views

How can I authenticate SSP users in company website?

Scenario: We are going to create a content website for our users (contacts of accounts) We want/need to secure this site with a username and password. We currently have the SSP (Self Service ...
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1answer
90 views

Display Visualforce page on customer portal sidebar?

I have a really simply VF page thats outputs some figures I have in one of my custom objects. I would like to show this VF page on the side panel (narrow content pane) of my customer portal however VF ...
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1answer
87 views

Custom errors using apex:pageMessages

I have created a custom Login page for my customer portal but the problem is that if I want errors to display when the user enters wrong credentials I am forced to use <apex:pageMessages id="error" ...
5
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1answer
57 views

Can't get rid of Customer Portal dependancy in Managed package

I have a managed package which once use Customer Portal features. I think I removed them all (at least I can't find them) but whenevery I try to upload a new major or patch release the Customer Portal ...
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1answer
60 views

Loading logo on Customer Portal login page

I have noticed that the logo I have placed in my login page template for Customer Portal does not load unless the user is already logged into Salesforce, which defeats the purpose of it as customers ...
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1answer
66 views

Rendering text or image in Custom Email Template (HTML Version)

I have a custom email template (html and text versions). I want to render certain parts of the template based on a multi select picklist value. I have to render the below 'td' when ...
2
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1answer
180 views

Communities Self-Register Activation Link

I stumbled across a requirement that is to not allow the users to log in in the communities/portal upon self-registration until they confirm the registration (activation link must be sent through an ...
1
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1answer
146 views

Opportunity Access for customer community and customer community licenses

I can't show opportunity tab to customer community and customer community licenses users. And on the profile level there is no any option for this. I read the documents and type of licenses and ...
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40 views

Accessing reports in portal Using overage highvolume customer portal license

How to access reports from portal using overage high volume customer portal license .I know the particular license doesnt have run reports permission .Is there any workaround for this ??
2
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1answer
38 views

From a developer perspective what is the differnce between HVCP and Communities?

Since new sfdc customers cant use HVCP anymore, I want to do a similar app to ones I have built with portal, what are the key difference here? Anything I cant do anymore? Anything new I can do?
2
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1answer
65 views

Update from address in auto-email reply for cases submitted through portal

When a customer creates a new case in our customer portal, our standard web-to-case email template is used to send an auto-reply with general information about the new case. We use the same email ...
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1answer
24 views

How to set contact name in customer portal header

I am using customer portal and in Portal header I want to show contact name. Is it possible, if yes what is the approach?
2
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1answer
70 views

Best method to attach files to custom object in portal

I have a customer portal in my SF where users can make orders, how this is setup is by having a custom object with called Service_Orders which allows them to create their requests. I then have my apex ...
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2answers
48 views

Customise customer portal login page

Is it possible to customise the login page for my customer portal? All I really needed to edit is the CSS for the page. If thats not possible is there a way I can include JS into the page so I can ...
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2answers
152 views

Self activation for customer portal access

I would like to allow existing contacts without customer portal access enabled to self activate themselves using a form. As contacts dont have passwords set, would it be possible also set their ...
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1answer
43 views

Change default font size of Customer Portal

Is there a way I can change the default font size used in the Customer Portal? From looking at my Firefox inspector the default sizes are in portal.css, do we have access to this?
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111 views

Customized change password page is not displaying in force.com site which is enabled for the customer portal

I am using Custom Change Password page for Force.com site. For that site we enabled Customer portal. And we are using High volume customer Portal licenses for the User. Once we click on forgot ...
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2answers
51 views

Allow access to certain sections of Customer Portal without login

Is it possible to give limited access to users in Customer Portal without logging in? (.e.g. access to the homepage and and some visual force pages). When the user tries to access say a Custom Object ...
1
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1answer
27 views

Different 'view' behavior for Custom Object of Portal Users

I have a custom VisualForce page for Viewing items in a particular Object, I would like however the view to be only be shown for Portal users, for all other users it should display the normal SF ...
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0answers
63 views

How to add Case lookup custom field to page layout within Self-service Portal?

So far I have been able of adding other types of Case custom fields - like text fields - to the page layout in Self-Service Portal. But when I try to add a self-relationship lookup to the layout, it ...
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0answers
62 views

Custom search results page in salesforce community

I am creating the salesforce community with custom ui. There is search form in the header(its ui is customized) like: <form action="/<community name>/search/SmartSearch" method="get"> ...
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74 views

Redirection of user on logout from customer portal

I need to implement logout button in customer portal with the following functionality. When user logged into the customer portal from the org on clicking logout button it should redirect to the org ...
1
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1answer
199 views

Custom list view in Custom Object page

I have created a News custom object in my sandbox which appears in my Customer Portal via a tab. This object contains two custom fields Title and Content. Now what I would like is to display a list ...
2
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1answer
139 views

Customer portal high volume portal users record sharing help

As i know, customer portal user with high volume volume portal user license users only have record access through sharing sets which will only shows a related object records with their own contact or ...
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1answer
52 views

How to open a ticket? [duplicate]

How to open a ticket in salesforce to get personalized support? this web https://help.salesforce.com has an option called "Open a Case". But, despite I'm authenticated, it gets me to ...
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29 views

Restrict email visibility on Portal

The default implementation of the SalesForce customer portal shows all emails attached to a case to the customer. Emails that were passed among my company employees only, for example, are shown as ...
4
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1answer
294 views

New Customer Portal user email even when triggerUserEmail = false

I'm trying to write an Apex web service that can create a customer portal user. After creating the user, there is a separate step which does a password reset for the user and sends them an email. The ...
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129 views

Access to download attachment from customer portal users

Portal users didn't access to download attachments. How to add access to downloading? I have a link to file <a href="/servlet/servlet.FileDownload?file={!a.id}" ...
2
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0answers
129 views

Any Way to Enable Site Login Without Portals or Communities?

I have a public site/page that uses a visual workflow to create a task based on inputs. However, because guests do not have the permissions to create tasks or events - I need to figure out an ...
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0answers
44 views

Attachment isn't loaded from customer portal

I have URL link to download attachment. Downloading gives out a error from customer portal. How to correct it? <a href="/servlet/servlet.FileDownload?file={!a.id}" ...