Customer Portal is an externally facing site that can be set up in an org to provide customers of an org limited access to data and functionality by logging in to the Customer Portal.

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2
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1answer
127 views

License Limit Exceeded Error while creating user

I am facing License Limit Exceeded Exception when trying to insert a new user through Apex rest api class and error is given below Insert failed. First exception on row 0; first error: ...
0
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1answer
10 views

Email notification on customer response to case comment

I want to send an email to the Case Owner if a Customer responds to a case comment via email. Is there any out of the box setting? Or do I need to write a trigger?
1
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2answers
37 views

How to create a user for newly cloned High Volume Customer Portal profile?

I created a profile called Test Portal profile by cloning High Volume Customer Portal profile. I wanna add users to Test Portal profile. i am unable to add users to this profile.
0
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0answers
12 views

Disable Single Sign On for some users

we are currently implementing the Single Sign On. SAML is activated, MyDomain too, SAML Single Sign-On Settings is created. We have setup the LDAP in order to manage connection for internal users AND ...
2
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1answer
24 views

How to share object records to customer community users?

I have a requirement to share a custom object records to customer community users. The opportunity object has Event Booking and contact roles as related list. Eg: There is an opportunity called Test ...
1
vote
1answer
37 views

How to convert a Contact to Partner user using apex code?

I converted a lead into contact which is taking from web-to-lead. But i am struggling at converting the contact to portal user using the code. please can any one provide the apex code for ...
4
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1answer
48 views

Generic Error in Community site

I have a Community portal developed. It contains a hundred VisualForce pages with apex controllers that refer to custom and standard Salesforce objects. Users have 'Customer Community Plus' license. ...
0
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0answers
21 views

Infinite loop on my SP default page

My salesforce default app link is: https://ctsc.force.com/caminoportal (=Entity ID) and the metadata says: but every time I use my app default link it goes to an infinite loop. Can some one ...
3
votes
1answer
60 views

Apex Test Data - Portal Users

I cannot figure out how to create/insert a Customer Portal user record in an Apex Test. After the necessary google hunt, I came across this piece of Salesforce documentation: Apex Testing with runAs. ...
0
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1answer
25 views

Regarding Users

What is the Difference Between Portal User,Partner User,Customer Community User,High Volume Standard Portal User,How to Login with the Different types Of Users ,why these Many types of Users Needed In ...
0
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0answers
22 views

Servicemax license is not getting assigned for portal users

Servicemax license is not getting assigned for portal users by checking the servicemax user check box while enabling portal users. It can be assigned only if we go to managed packages and then use the ...
1
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0answers
35 views

Multi-language / Multi-brand Salesforce Communities

We are looking at implementing a customer facing application using Salesforce communities, and in the simple case this looks very straightforward. However, it's always the way that a couple of ...
1
vote
1answer
37 views

Report on Contacts with community users

I create the community users from Contact - Manage External User - Enable Customer user. Thus, I'm getting new record in Users. Is there any way I can build a report on all contacts who has community ...
1
vote
1answer
31 views

Invalid email address with an underscore

I tried to create a client that has an email address with @flightcare_multiservices.com for some reason it doesn't seem to work. i don't know if it because of the underscore or not ? did anyone faced ...
3
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1answer
64 views

Portal for users with no authentication

Is it possible to create a "contact us" public facing webpage that requires no authentication? I'd like to have the public-user go to a public page, fill out minor details, click Contact Us which ...
6
votes
1answer
45 views

Show information on visualforce page only for certain profiles [duplicate]

I've added a profile recently and I want to display an extra button for that profile on the visualforce page. I've tried a couple of things but it doesn't seem to work. Here is what I've tried: <...
2
votes
1answer
27 views

Your user profile is not associated with this service

I've cloned a profile called Heathrow Portal which works fine when you want to log in onto the portal. But Now that I've created a profile for Atkins it comes up with the following error message : "...
1
vote
0answers
14 views

i want the logged in user associated with account to see their attachments only when they click on attachment

My VF : <apex:page controller="AttachmentUploadController" sidebar="false" > <apex:sectionHeader title="Program Documents " subtitle="Attach a File"/> <apex:form enctype="...
2
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0answers
13 views

Merging portal user enabled accounts

I am having a problem that I merging person account whose portal user is enabled. So can we do this using batch class? or is there any other workaround for this. How can i check whether the person ...
2
votes
1answer
58 views

Store last generated number and generate +1 based on that number on the portal.

I want Salesforce to generate a number on the portal it needs to go from 0000 to 9999 and it needs to be generated once the customer choses a number. eg, if the last generated number was 0021 and the ...
1
vote
1answer
168 views

Communities - sharing options

At the moment we have a customer portal and we are looking to move to communities. The Customer Community license and the Customer Community Plus license offer different options for the sharing of the ...
0
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1answer
33 views

Reset password is missing on my free sandbox instance

My reset button for users is missing on my dev instance does anyone know how to enable it ?
0
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1answer
11 views

Customer and Partners are not able to login to Service Cloud

Customer and Partners users with profile "HCIT customer community user" are not able to login to Service Cloud, and they are getting error message:"No available community". All other profiles are able ...
0
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0answers
21 views

Community self registration

Recently we've moved from Portal sites to community sites for our clients becasue of the extra functionality. I want to be able to enable self registration for customers using force.com site setup. ...
1
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0answers
39 views

Customer Portal + Auth Provider + Connected App + Facebook Login + SalesforceMobileSDK-CordovaPlugin

When we login using Facebook it successfully redirects to the Facebook login page and if login username and password are correct then shows the authorisation of the Facebook developer app. when you ...
0
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0answers
21 views

problem in facing activating customer portal

while i was trying to enable the customer portal in my org i was getting this error "You can't enable or activate portals because your org has encrypted standard fields. Ask your Salesforce ...
2
votes
0answers
31 views

Give internal users access to the customer portal by default?

By default, the customer portal is accessed via portal user accounts. Salesforce internal users have a separate, non-portal contact for logging into Salesforce via a standard SF splash page. To ...
6
votes
2answers
84 views

What impact does the Account ID argument to Site.createPortalUser have?

The Site.createPortalUser call requires an Account ID to be specified. But what impact does that Account ID have on the access rights of the User that is created? (I haven't managed to find any ...
0
votes
1answer
30 views

Give Access to different visualforce pages for Customer Portal users

I created customer portal with login enabled and assigned Customer Community Plus User to the portal with two users. I am able to login to the customer portal by using those two user's credentials. ...
0
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1answer
42 views

Run test code as a community user, but pass CRUD/FLS checks

So, the title might be a bit confusing, but I tried to keep it short. Here's the problem I'm facing: So we've built out some community based pages for one of our products. Because these pages utilize ...
0
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0answers
14 views

Recover Password and Activion templates not working anymore for Customer Portal

At a customer we have issues with the Recover Password and Activate template for portals. The HTML/Text of the template is not sent. Only the standard Salesforce with username and password. Those are ...
0
votes
1answer
18 views

Customer Portal in Sandbox

I tried looking at my sample developer account and I can see the Customer Portal (Customize -> Customer Portal). However, I can't see Customer Portal on a sandbox I am working on. Where do I start to ...
5
votes
1answer
132 views

Visualforce site working on HTTP but not on HTTPS

I am facing a problem in making my visualforce page work on force.com(sites). Created a new visualforce page and it works fine when I click on preview button. Added the page to site.com and granted ...
0
votes
1answer
56 views

FeedItem ParentId Access

This question is an extension of: ContentWorkspace Permission And Migrating I have Portal Users that are creating FeedItems that are related to a custom-object record they have access too. Previously ...
3
votes
1answer
76 views

How to identify if underlying org has customer portal enabled?

Is there any way to identify if underlying org has customer Portal enabled, in apex ? what I can think of is querying all the profiles and checking if UserType field has any of the below values, ...
0
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0answers
33 views

How to create contact approval history

When the portal users are registered successfully, in that situation user is add to contact of particular account. Here Account owner is changed(not Admin user, we need to change manager user),In that ...
0
votes
1answer
44 views

Customer Portal Login from External Page

I need to create a Customer Portal login page from an external site (outside salesforce domain). Use case... My login page is https://www.mydomain.com/customer/login where the user can enter ID/PW ...
2
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0answers
22 views

Custom Object Security, Portal Users

My company has a Community Site which provides Support for our users. The users of the Community Site are Portal Users (obviously). The level of support provided is determined by the Portal Users ...
0
votes
1answer
41 views

How to increase Users in developer org with Customer Portal User Licenses

In developer org I am able to create only 5 users with “Customer Portal User Licenses”. Can we increase the number of users with this licenses. If yes how?
0
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0answers
13 views

License Authenticated Website

I have a customer’s portal available in my ORG, but I only have this license “Authenticated Website”. As this license doesn’t have access to the case, I created a custom object similar to the case. ...
1
vote
1answer
173 views

Customer Portal Plus user's access to custom object's records

I would like to share with my community users records of particular custom object. Users use Customer Portal Plus licenses. I would like situation where every user can view every record of this ...
-1
votes
1answer
73 views

Put Self-Service Login Page in an iframe to avoid repetition when loggin in / I frame not loading

I need help with my Self-Service Login Page as is working OK when you load the page. However, when you log in you get a white screen can you help me please with this problem ASAP. http://rma.airacom....
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0answers
101 views

Looking for a client portal/dashboard alternative to communities

Communities seems to be geared both in price and feature set for large enterprise. As a very small business, I am wondering if there is an alternative to communities for creating/displaying a ...
1
vote
2answers
667 views

“ Error occurred while loading a Visualforce page ” in Portal Site,

I've already googled on this issues and I did all the recommendations, But still Un achieved, I've created visualforce page to display Attachments on Particular Object for Current Logged in User in ...
1
vote
0answers
59 views

Can you log out a user from multiple domains ? (expire all sessions)

Our customer portal is available in multiple languages, all of them have their own domain and allow the user to switch languages. Currently, when a user logs out, we take the user to https://company....
2
votes
1answer
262 views

Allowing customer portal users to download attachments

I'm trying to implement a feature in out customer portal that allows the users to upload a document (which is then stored as an attachment on a custom object) and retrieve it again. I've managed to ...
0
votes
1answer
105 views

using system.resetPassword() throws UNKNOWN_EXCEPTION in apex flex queue

Here's an excerpt from the debug log 19:01:57.287 (3403054287150372)|SYSTEM_METHOD_ENTRY|[298]|System.resetPassword(Id, Boolean) 19:01:57.287 (3403054287498523)|DML_BEGIN|[298]|Op:resetPassword|...
1
vote
1answer
117 views

Couldn't see the “Sharing Sets” section in the Community --> Settings

We are configuring a new org (enterprise edition). I need to create a Sharing set for our Customer Community Plus Login users to access the records. I couldn't find the SHARING SETS section in Build | ...
3
votes
0answers
34 views

Performing DML on records who have inactive owners

I have a Quote__C(custom Object) whose owner is a portal user which is now inactive. I have to perform a dml on such record ,but salesforce isnt allowing me to do so(from other portal user profile ...