Customer Portal is an externally facing site that can be set up in an org to provide customers of an org limited access to data and functionality by logging in to the Customer Portal.

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66 views

“ Error occurred while loading a Visualforce page ” in Portal Site,

I've already googled on this issues and I did all the recommendations, But still Un achieved, I've created visualforce page to display Attachments on Particular Object for Current Logged in User in ...
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0answers
21 views

Can you log out a user from multiple domains ? (expire all sessions)

Our customer portal is available in multiple languages, all of them have their own domain and allow the user to switch languages. Currently, when a user logs out, we take the user to ...
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1answer
43 views

Allowing customer portal users to download attachments

I'm trying to implement a feature in out customer portal that allows the users to upload a document (which is then stored as an attachment on a custom object) and retrieve it again. I've managed to ...
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1answer
27 views

using system.resetPassword() throws UNKNOWN_EXCEPTION in apex flex queue

Here's an excerpt from the debug log 19:01:57.287 (3403054287150372)|SYSTEM_METHOD_ENTRY|[298]|System.resetPassword(Id, Boolean) 19:01:57.287 ...
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1answer
32 views

Couldn't see the “Sharing Sets” section in the Community --> Settings

We are configuring a new org (enterprise edition). I need to create a Sharing set for our Customer Community Plus Login users to access the records. I couldn't find the SHARING SETS section in Build | ...
2
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0answers
28 views

Performing DML on records who have inactive owners

I have a Quote__C(custom Object) whose owner is a portal user which is now inactive. I have to perform a dml on such record ,but salesforce isnt allowing me to do so(from other portal user profile ...
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0answers
10 views

Update User record using Customer Portal profile

I have some functionality that allows users running a Customer Portal profile to create Contacts / Users from a management page. I'd like to allow the same users to update: isActive on the User ...
0
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1answer
27 views

Pricing for customer portal and Partner portal users [closed]

I have a requirement such that there are lot of portal users. For this purpose I need to know the pricing details of customer portal and partner portal user licences.. I checked the below link but it ...
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1answer
38 views

External User Authentication without Communities

My non-profit organization currently uses Salesforce mostly to keep track of all kinds of data about our "customers." However, at the moment all of this data is having to be filled out and updated ...
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1answer
27 views

How can I translate Self-Service Portal ?

I am sure this can be done using Translation workbench, but do not know how to find the setup component that I want to translate. All tabs, buttons, static text need to be translated.
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82 views

Access to Custom objects for Customer Portal Users

We have customer portal and We have exposed Custom objects that have lookup to Account object and private sharing to Customer portal users. This is done by adding the sharing set such that User's ...
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0answers
44 views

Site.createPortalUser error: DML operation on setup object is not permitted

A simple call to createPortalUser is failing: public pageReference registerUser() { try{ // values come from a VF page String username = email; String communityNickname = ...
5
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1answer
66 views

confusing field doesn't exist error from javascript remoting

I'm getting the following error from javascript remoting while logged in as a auth. sites user in the portal: No such column 'mynamespace__Contact__c' on sobject of type ...
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2answers
63 views

Customer Portal - Knowledge : “Internal Server Error”

I am trying to set up Knowledge in a Customer Portal, but every time I search for an article I get "An internal server error has occurred Error ID: 1797483391-1440291 (-1880065560)". I have reported ...
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0answers
19 views

How to login to self service from External site

I know you can login to the self service portal by passing the username and password through the URL: ...
2
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1answer
50 views

Can we brand a mobile app?

I am very new to mobile development. Is it possible to brand a mobile app hosted on force.com? We would like to have our customers download "MyCompanyApp" that runs on force.com instead of ...
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0answers
17 views

Forgot Link for the user for portals user instead of temporary password in the Email

I have tried to reset password for portal users in the Userobject , as when i do that i am getting temporary password to user mail , can i get salesforce link instead of temporary password ,so when ...
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1answer
27 views

how to create a custom client portal

I am doing a project where the client wants to use the salesforce platform to create an area where the customer can perform and track their sales orders, and they can also lodge complaints. ...
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2answers
55 views

hybrid remote app with customer portal reset password issue

I have a hybrid remote app that uses a custom login page to authenticate through customer portal and land on a custom VF page. This works fine, however if the user resets their password they get stuck ...
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0answers
23 views

Rest API working from Developer Console but not from a Customer Portal site

I have a Force.com site where user logs in and can access service from a third party database. The data is retrieved using a REST API using OAuth. When I execute the REST call from Developer Console I ...
2
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1answer
167 views

How do I Manage Communities since Spring '15 release?

Last week, I could do: Setup > Customize > Communities > All Communities, and change tabs etc. Now, the action links are missing from the view of all communities: I've checked all the permissions ...
0
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1answer
33 views

Can legacy customer portal users create/update/delete custom object records?

Is it possible to allow customer portal users (using the legacy portal) to create/update/delete custom object records? We currently have a custom object for Instances of our service and we have a ...
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0answers
202 views

Insufficient access rights on cross reference id on Entity Subscription

I have some code which creates an EntitySubscription so the owner of an Account auto-follows any case created. The case is created in a controller in Portal. The Community User has Read/Create/Edit on ...
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0answers
145 views

PKB Knowledge Articles in Customer Portal

I am using the PKB app (app exchange link) to get a simple knowledge base up and running in the context of both an authenticated (via customer portal) and unauthenticated site, but the site looks ...
0
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1answer
34 views

Login to Force website as User?

I would like to know how I can login to my force website as Users/Contacts? This can be done for Customer Portals and Communites but I cannot find anything to see how it can be done for Force.com ...
3
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3answers
795 views

Customer Portal gets 404 error trying to display logo. Bug?

I am just re-factoring a Customer Portal (not Communities) on an old org and I come across the following error - just wondering if anyone has seen something like this before. Please have a look at the ...
0
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1answer
32 views

Redirect all Customer Portal traffic to Force website

I have recently made the transition from my Customer Portal for client access to a full fledged Force.com website. Although I have updated all links to the force website, I believe there could be ...
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2answers
50 views

shared login page for portal and communities

Is it possible to have a single login page that both Customer Portal and Communities users can login with? We are in the process of transitioning users from Customer Portal to Communities. We would ...
2
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1answer
109 views

How To access Opportunity object over customer Portal

I am designing a customer Portal , having credentials as contact information. I want to access opportunity object over the customer Portal . but I am unable to get access to Opportunity Object.I am ...
0
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1answer
86 views

Error when getting Sesssion Id for community user using SOAP UI

When iam getting Session Id for customer Community user through Soap UI, getting the following error. "SERVER_UNAVAILABLE: internal server error (20228)" Can any one tell me where is the problem ...
0
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1answer
85 views

Friendly URL for customer portal login page

I have a client (call them Acme Foundation) who is using the customer portal. They would like to set up a friendly URL -- portal.acme.org -- for the portal login. I have some questions below: I ...
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0answers
30 views

Customer Attention email

The email that is sent to a portal user when their case is updated (to Customer Attention) comes from the an employee that updated the case. Can we have it come from noreply@mycompany.com instead? ...
3
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0answers
89 views

Partner users can't see its customers custom object records

We have a Partner that has several customers that it supports. We have a custom object called Change. We also user the high-volume portal license for some of the customer users and the customer ...
2
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1answer
544 views

Customer Portal - Self registration for new users

I am trying to understand how the self registration for customer portal works. I came across , https://developer.salesforce.com/page/Authenticating_Users_on_Force.com_Sites and ...
3
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2answers
488 views

Live Agent popup window

I am having difficulties with Live Agent to set it up on a custom third party website that is not connected with force.com. Problem: Whenever i press the button for online talk it popup a new window ...
2
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0answers
236 views

Favicon in community

I have a crated a 100% custom branded community and the only missing element is the favicon. I set the Favorite Icon in the force.com setting of the community and also tried <link rel="shortcut ...
2
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0answers
45 views

Article visibility in customer portal and partner portal

I read this while going through Knowledge implementation guide - Customer Portal users inherit the role visibility of the manager on the account. Can anyone please explain this. I don't have ...
1
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0answers
79 views

Removing Login as portal user option

In the manage external user button options, i want to remove login as a portal option as i am currently having communities. When i click on login as a portal user it shows No available portal. so this ...
0
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1answer
42 views

Force.com and Customer Portal Login

I am in the process of converting my Customer Portal into a Force.com fo greater customisation of the behavior, look and feel of the site. Right now I have started off really basic by having three ...
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2answers
246 views

Redirecting to Custom Customer Portal Login Upon Failed Login

My company Is still using a portal for their customer login, and I was recently tasked with creating a VF page to replace the bland default login page. I have most of the page set-up, but I cannot get ...
0
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2answers
34 views

Upgrading from Customer Portal

My organisation has been using Customer Portal to allow their contacts/authenticated users access to static content as well as a custom object which is essentually mirrored to Opportunities. When they ...
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0answers
17 views

Customer gets stuck in Customer Portal because logged out - however webpage does not redirect or indicate logged-out status

We use salesforce to reserve rooms. Many of our customers bookmark the exact page or just leave it open on their computer for days. However, it seems that the cookie which remembers their login is ...
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0answers
36 views

Is it possible to include chatter in Sites

I want to embed the functionality of Chatter in a Site which was developed using Salesforce Sites, Is there any possibilities to achieve this?
2
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0answers
12 views

How can I authenticate SSP users in company website?

Scenario: We are going to create a content website for our users (contacts of accounts) We want/need to secure this site with a username and password. We currently have the SSP (Self Service ...
0
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1answer
246 views

Display Visualforce page on customer portal sidebar?

I have a really simply VF page thats outputs some figures I have in one of my custom objects. I would like to show this VF page on the side panel (narrow content pane) of my customer portal however VF ...
0
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1answer
417 views

Custom errors using apex:pageMessages

I have created a custom Login page for my customer portal but the problem is that if I want errors to display when the user enters wrong credentials I am forced to use <apex:pageMessages id="error" ...
5
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1answer
79 views

Can't get rid of Customer Portal dependancy in Managed package

I have a managed package which once use Customer Portal features. I think I removed them all (at least I can't find them) but whenevery I try to upload a new major or patch release the Customer Portal ...
1
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1answer
104 views

Loading logo on Customer Portal login page

I have noticed that the logo I have placed in my login page template for Customer Portal does not load unless the user is already logged into Salesforce, which defeats the purpose of it as customers ...
1
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1answer
151 views

Rendering text or image in Custom Email Template (HTML Version)

I have a custom email template (html and text versions). I want to render certain parts of the template based on a multi select picklist value. I have to render the below 'td' when ...
2
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1answer
297 views

Communities Self-Register Activation Link

I stumbled across a requirement that is to not allow the users to log in in the communities/portal upon self-registration until they confirm the registration (activation link must be sent through an ...