Customer Portal is an externally facing site that can be set up in an org to provide customers of an org limited access to data and functionality by logging in to the Customer Portal.

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7 views

Customer Portal + Auth Provider + Connected App + Facebook Login + SalesforceMobileSDK-CordovaPlugin

When we login using Facebook it successfully redirects to the Facebook login page and if login username and password are correct then shows the authorisation of the Facebook developer app. when you ...
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11 views

problem in facing activating customer portal

while i was trying to enable the customer portal in my org i was getting this error "You can't enable or activate portals because your org has encrypted standard fields. Ask your Salesforce ...
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9 views

Give internal users access to the customer portal by default?

By default, the customer portal is accessed via portal user accounts. Salesforce internal users have a separate, non-portal contact for logging into Salesforce via a standard SF splash page. To ...
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2answers
70 views

What impact does the Account ID argument to Site.createPortalUser have?

The Site.createPortalUser call requires an Account ID to be specified. But what impact does that Account ID have on the access rights of the User that is created? (I haven't managed to find any ...
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1answer
28 views

Give Access to different visualforce pages for Customer Portal users

I created customer portal with login enabled and assigned Customer Community Plus User to the portal with two users. I am able to login to the customer portal by using those two user's credentials. ...
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21 views

Out of the box approval on Self registration users

Is there way to set up an approval process when new users register via Self registration in communities to not make them active until approved? I couldn't figure out how to do that using out of the ...
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1answer
25 views

Run test code as a community user, but pass CRUD/FLS checks

So, the title might be a bit confusing, but I tried to keep it short. Here's the problem I'm facing: So we've built out some community based pages for one of our products. Because these pages utilize ...
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11 views

Recover Password and Activion templates not working anymore for Customer Portal

At a customer we have issues with the Recover Password and Activate template for portals. The HTML/Text of the template is not sent. Only the standard Salesforce with username and password. Those are ...
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1answer
17 views

Customer Portal in Sandbox

I tried looking at my sample developer account and I can see the Customer Portal (Customize -> Customer Portal). However, I can't see Customer Portal on a sandbox I am working on. Where do I start to ...
4
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1answer
70 views

Visualforce site working on HTTP but not on HTTPS

I am facing a problem in making my visualforce page work on force.com(sites). Created a new visualforce page and it works fine when I click on preview button. Added the page to site.com and granted ...
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1answer
26 views

FeedItem ParentId Access

This question is an extension of: ContentWorkspace Permission And Migrating I have Portal Users that are creating FeedItems that are related to a custom-object record they have access too. Previously ...
3
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1answer
72 views

How to identify if underlying org has customer portal enabled?

Is there any way to identify if underlying org has customer Portal enabled, in apex ? what I can think of is querying all the profiles and checking if UserType field has any of the below values, ...
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31 views

How to create contact approval history

When the portal users are registered successfully, in that situation user is add to contact of particular account. Here Account owner is changed(not Admin user, we need to change manager user),In that ...
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1answer
37 views

Customer Portal Login from External Page

I need to create a Customer Portal login page from an external site (outside salesforce domain). Use case... My login page is https://www.mydomain.com/customer/login where the user can enter ID/PW ...
2
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0answers
18 views

Custom Object Security, Portal Users

My company has a Community Site which provides Support for our users. The users of the Community Site are Portal Users (obviously). The level of support provided is determined by the Portal Users ...
0
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1answer
27 views

How to increase Users in developer org with Customer Portal User Licenses

In developer org I am able to create only 5 users with “Customer Portal User Licenses”. Can we increase the number of users with this licenses. If yes how?
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8 views

License Authenticated Website

I have a customer’s portal available in my ORG, but I only have this license “Authenticated Website”. As this license doesn’t have access to the case, I created a custom object similar to the case. ...
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1answer
74 views

Customer Portal Plus user's access to custom object's records

I would like to share with my community users records of particular custom object. Users use Customer Portal Plus licenses. I would like situation where every user can view every record of this ...
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29 views

Alternative to Communities ? [closed]

I am working on implementing sites with occasional authenticated pages. I know this is now possible with the communities, however, some of our costumers may not be up to it, due to the need of ...
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1answer
52 views

Put Self-Service Login Page in an iframe to avoid repetition when loggin in / I frame not loading

I need help with my Self-Service Login Page as is working OK when you load the page. However, when you log in you get a white screen can you help me please with this problem ASAP. ...
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0answers
56 views

Looking for a client portal/dashboard alternative to communities

Communities seems to be geared both in price and feature set for large enterprise. As a very small business, I am wondering if there is an alternative to communities for creating/displaying a ...
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2answers
314 views

“ Error occurred while loading a Visualforce page ” in Portal Site,

I've already googled on this issues and I did all the recommendations, But still Un achieved, I've created visualforce page to display Attachments on Particular Object for Current Logged in User in ...
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0answers
46 views

Can you log out a user from multiple domains ? (expire all sessions)

Our customer portal is available in multiple languages, all of them have their own domain and allow the user to switch languages. Currently, when a user logs out, we take the user to ...
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1answer
120 views

Allowing customer portal users to download attachments

I'm trying to implement a feature in out customer portal that allows the users to upload a document (which is then stored as an attachment on a custom object) and retrieve it again. I've managed to ...
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1answer
82 views

using system.resetPassword() throws UNKNOWN_EXCEPTION in apex flex queue

Here's an excerpt from the debug log 19:01:57.287 (3403054287150372)|SYSTEM_METHOD_ENTRY|[298]|System.resetPassword(Id, Boolean) 19:01:57.287 ...
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1answer
73 views

Couldn't see the “Sharing Sets” section in the Community --> Settings

We are configuring a new org (enterprise edition). I need to create a Sharing set for our Customer Community Plus Login users to access the records. I couldn't find the SHARING SETS section in Build | ...
2
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0answers
31 views

Performing DML on records who have inactive owners

I have a Quote__C(custom Object) whose owner is a portal user which is now inactive. I have to perform a dml on such record ,but salesforce isnt allowing me to do so(from other portal user profile ...
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22 views

Update User record using Customer Portal profile

I have some functionality that allows users running a Customer Portal profile to create Contacts / Users from a management page. I'd like to allow the same users to update: isActive on the User ...
0
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1answer
35 views

Pricing for customer portal and Partner portal users [closed]

I have a requirement such that there are lot of portal users. For this purpose I need to know the pricing details of customer portal and partner portal user licences.. I checked the below link but it ...
0
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1answer
63 views

External User Authentication without Communities

My non-profit organization currently uses Salesforce mostly to keep track of all kinds of data about our "customers." However, at the moment all of this data is having to be filled out and updated ...
0
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1answer
41 views

How can I translate Self-Service Portal ?

I am sure this can be done using Translation workbench, but do not know how to find the setup component that I want to translate. All tabs, buttons, static text need to be translated.
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164 views

Access to Custom objects for Customer Portal Users

We have customer portal and We have exposed Custom objects that have lookup to Account object and private sharing to Customer portal users. This is done by adding the sharing set such that User's ...
0
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0answers
72 views

Site.createPortalUser error: DML operation on setup object is not permitted

A simple call to createPortalUser is failing: public pageReference registerUser() { try{ // values come from a VF page String username = email; String communityNickname = ...
5
votes
1answer
102 views

confusing field doesn't exist error from javascript remoting

I'm getting the following error from javascript remoting while logged in as a auth. sites user in the portal: No such column 'mynamespace__Contact__c' on sobject of type ...
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2answers
110 views

Customer Portal - Knowledge : “Internal Server Error”

I am trying to set up Knowledge in a Customer Portal, but every time I search for an article I get "An internal server error has occurred Error ID: 1797483391-1440291 (-1880065560)". I have reported ...
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30 views

How to login to self service from External site

I know you can login to the self service portal by passing the username and password through the URL: ...
2
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1answer
57 views

Can we brand a mobile app?

I am very new to mobile development. Is it possible to brand a mobile app hosted on force.com? We would like to have our customers download "MyCompanyApp" that runs on force.com instead of ...
0
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0answers
18 views

Forgot Link for the user for portals user instead of temporary password in the Email

I have tried to reset password for portal users in the Userobject , as when i do that i am getting temporary password to user mail , can i get salesforce link instead of temporary password ,so when ...
0
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1answer
45 views

how to create a custom client portal

I am doing a project where the client wants to use the salesforce platform to create an area where the customer can perform and track their sales orders, and they can also lodge complaints. ...
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2answers
103 views

hybrid remote app with customer portal reset password issue

I have a hybrid remote app that uses a custom login page to authenticate through customer portal and land on a custom VF page. This works fine, however if the user resets their password they get stuck ...
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0answers
35 views

Rest API working from Developer Console but not from a Customer Portal site

I have a Force.com site where user logs in and can access service from a third party database. The data is retrieved using a REST API using OAuth. When I execute the REST call from Developer Console I ...
2
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1answer
378 views

How do I Manage Communities since Spring '15 release?

Last week, I could do: Setup > Customize > Communities > All Communities, and change tabs etc. Now, the action links are missing from the view of all communities: I've checked all the permissions ...
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1answer
46 views

Can legacy customer portal users create/update/delete custom object records?

Is it possible to allow customer portal users (using the legacy portal) to create/update/delete custom object records? We currently have a custom object for Instances of our service and we have a ...
0
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0answers
297 views

Insufficient access rights on cross reference id on Entity Subscription

I have some code which creates an EntitySubscription so the owner of an Account auto-follows any case created. The case is created in a controller in Portal. The Community User has Read/Create/Edit on ...
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218 views

PKB Knowledge Articles in Customer Portal

I am using the PKB app (app exchange link) to get a simple knowledge base up and running in the context of both an authenticated (via customer portal) and unauthenticated site, but the site looks ...
0
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1answer
45 views

Login to Force website as User?

I would like to know how I can login to my force website as Users/Contacts? This can be done for Customer Portals and Communites but I cannot find anything to see how it can be done for Force.com ...
3
votes
3answers
1k views

Customer Portal gets 404 error trying to display logo. Bug?

I am just re-factoring a Customer Portal (not Communities) on an old org and I come across the following error - just wondering if anyone has seen something like this before. Please have a look at the ...
0
votes
1answer
45 views

Redirect all Customer Portal traffic to Force website

I have recently made the transition from my Customer Portal for client access to a full fledged Force.com website. Although I have updated all links to the force website, I believe there could be ...
1
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2answers
71 views

shared login page for portal and communities

Is it possible to have a single login page that both Customer Portal and Communities users can login with? We are in the process of transitioning users from Customer Portal to Communities. We would ...
2
votes
1answer
149 views

How To access Opportunity object over customer Portal

I am designing a customer Portal , having credentials as contact information. I want to access opportunity object over the customer Portal . but I am unable to get access to Opportunity Object.I am ...