Customer Portal is an externally facing site that can be set up in an org to provide customers of an org limited access to data and functionality by logging in to the Customer Portal.

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2
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1answer
9 views

Update from address in auto-email reply for cases submitted through portal

When a customer creates a new case in our customer portal, our standard web-to-case email template is used to send an auto-reply with general information about the new case. We use the same email ...
0
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0answers
7 views

How to set contact name in customer portal header

I am using customer portal and in Portal HEader i want to show contact name. Is it possible, if yes what is the approach?
2
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1answer
16 views

Best method to attach files to custom object in portal

I have a customer portal in my SF where users can make orders, how this is setup is by having a custom object with called Service_Orders which allows them to create their requests. I then have my apex ...
1
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2answers
27 views

Customise customer portal login page

Is it possible to customise the login page for my customer portal? All I really needed to edit is the CSS for the page. If thats not possible is there a way I can include JS into the page so I can ...
1
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2answers
16 views

Self activation for customer portal access

I would like to allow existing contacts without customer portal access enabled to self activate themselves using a form. As contacts dont have passwords set, would it be possible also set their ...
1
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1answer
14 views

Change default font size of Customer Portal

Is there a way I can change the default font size used in the Customer Portal? From looking at my Firefox inspector the default sizes are in portal.css, do we have access to this?
1
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0answers
19 views

Customized change password page is not displaying in force.com site which is enabled for the customer portal

I am using Custom Change Password page for Force.com site. For that site we enabled Customer portal. And we are using High volume customer Portal licenses for the User. Once we click on forgot ...
1
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2answers
20 views

Allow access to certain sections of Customer Portal without login

Is it possible to give limited access to users in Customer Portal without logging in? (.e.g. access to the homepage and and some visual force pages). When the user tries to access say a Custom Object ...
1
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1answer
20 views

Different 'view' behavior for Custom Object of Portal Users

I have a custom VisualForce page for Viewing items in a particular Object, I would like however the view to be only be shown for Portal users, for all other users it should display the normal SF ...
0
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0answers
13 views

How to add Case lookup custom field to page layout within Self-service Portal?

So far I have been able of adding other types of Case custom fields - like text fields - to the page layout in Self-Service Portal. But when I try to add a self-relationship lookup to the layout, it ...
1
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0answers
24 views

Custom search results page in salesforce community

I am creating the salesforce community with custom ui. There is search form in the header(its ui is customized) like: <form action="/<community name>/search/SmartSearch" method="get"> ...
0
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0answers
28 views

Redirection of user on logout from customer portal

I need to implement logout button in customer portal with the following functionality. When user logged into the customer portal from the org on clicking logout button it should redirect to the org ...
1
vote
1answer
47 views

Custom list view in Custom Object page

I have created a News custom object in my sandbox which appears in my Customer Portal via a tab. This object contains two custom fields Title and Content. Now what I would like is to display a list ...
2
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1answer
68 views

Customer portal high volume portal users record sharing help

As i know, customer portal user with high volume volume portal user license users only have record access through sharing sets which will only shows a related object records with their own contact or ...
0
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1answer
34 views

How to open a ticket? [duplicate]

How to open a ticket in salesforce to get personalized support? this web https://help.salesforce.com has an option called "Open a Case". But, despite I'm authenticated, it gets me to ...
0
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0answers
22 views

Restrict email visibility on Portal

The default implementation of the SalesForce customer portal shows all emails attached to a case to the customer. Emails that were passed among my company employees only, for example, are shown as ...
4
votes
1answer
86 views

New Customer Portal user email even when triggerUserEmail = false

I'm trying to write an Apex web service that can create a customer portal user. After creating the user, there is a separate step which does a password reset for the user and sends them an email. The ...
0
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0answers
51 views

Access to download attachment from customer portal users

Portal users didn't access to download attachments. How to add access to downloading? I have a link to file <a href="/servlet/servlet.FileDownload?file={!a.id}" ...
2
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0answers
78 views

Any Way to Enable Site Login Without Portals or Communities?

I have a public site/page that uses a visual workflow to create a task based on inputs. However, because guests do not have the permissions to create tasks or events - I need to figure out an ...
0
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0answers
35 views

Attachment isn't loaded from customer portal

I have URL link to download attachment. Downloading gives out a error from customer portal. How to correct it? <a href="/servlet/servlet.FileDownload?file={!a.id}" ...
5
votes
1answer
113 views

frontdoor.jsp for Customer Portal user? How to authenticate a portal user with session id?

authenticate a customer portal using SOAP login() method and LoginScopeHeader receive SessionID in LoginResult object How can I use SessionID to redirect the user's browser to the customer portal and ...
1
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0answers
31 views

Remove username from Customer Portal Confirmation Email

I am attempting to modify the username of the confirmation e-mail for the Customer Portal that I have setup. I have created a custom login and am populating the @something.com portion of the username ...
1
vote
1answer
65 views

Translate Salesforce Standard functionality in to other language

Here i am use customer portal.And want to translate whole customer portal into other language like german,french,spanish,etc.I cover custom functionality with the help of custom label,workbench ...
1
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1answer
52 views

In customer portal, automatically log user into to external sites

In a customer portal, is it possible to have the user automatically signed in to external sites (outside of Salesforce) to which they've been granted access after the initial sign in? Thanks
1
vote
1answer
98 views

Unable to fetch User email when logged in from partner community user..?

I have written a trigger on Case.I am querying user object to fetch user email id.I am getting the user id email value when checking the logs as Salesforce User but email id value is coming null when ...
1
vote
1answer
30 views

Want to display records to owner only in a customer portal

Want to display records to owner only in a customer portal. Other users must not able to view others records
1
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1answer
44 views

Customer Portal…Pagination Page is not Translated

Here I have problem in Customer portal.when i am logging as any other language like japanese,italian,german,etc..in that 3 or 4 pages uses the pagination code..in that word"page" is not translated as ...
2
votes
3answers
126 views

Customization Problem…Translate <apex:InputFile>…Browse Button…in Other Language

Here i have VF Page code...... <apex:form enctype="multipart/form-data"> <apex:inputFile value="{!attachment.body}" filename="{!attachment.name}" id="file" /> <apex:commandButton ...
1
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0answers
17 views

Customer Portal…Custom Report header is not translated at the time of downloading

Here I am Login with Chineses Language in Customer Portal, there are one custom reports and i want to download from Export Detail buttons....when i download as excel or csv format heading is not ...
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0answers
18 views

Customer Portal…Translation of Standard Functionality

Here i am work on Customer portal,and here i want to translate whole the functionality in other language like "Italian"...For that i was translated three diffrent-diffrent places... 1)All ...
0
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2answers
47 views

Identifying Logged in Customer portal

I have two customer portals say A and B. When i log in into any one of the customer portal, In my apex class i want to identify for which portal i am logged in. Is it possible to identify for which ...
0
votes
2answers
26 views

How to get the customer access to library

I have create a customer portal community where i have created a user with Customer Portal Manager US profile (clone of Customer Portal Manager) And have View Content in Portals = true in my profile. ...
0
votes
1answer
75 views

Overriding default profile for new customer portal users

I am attempting to use my portal to check a contact's field to specify which profile I would like them to posses. Right now a User can only be created if you have entered a value that matches a ...
1
vote
3answers
73 views

Standard Object Tab not displayed in New User Account

I have Developer Account and i have created another 2 users...When i logged in as a another user i have no option for the Standard Object tab..Ex:- Account,Contact,Opportunity,etc... So how can i ...
1
vote
1answer
97 views

Tracking customer portal using google analytics

I have customer portal enabled on my org. I want to add google analytics to it. Is this possible? If yes, How can i do this?
4
votes
2answers
182 views

Communities fully coexistent with Customer Portal, Partner Portal, and Sites?

I am working with a customer who has several pre-existing partner & customer portals live on their SFDC instance, as well as a few Sites. They do not want anything to change in these, but they ...
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0answers
106 views

Session Timeout Popup for Customer portal User

As per my requirement, user session should get expired after 30 mins. And before the timeout a popup should be displayed notifying that session is about to expire. I know we can set the session ...
7
votes
2answers
1k views

Difference between Self-Service, Customer, and Partner portals?

I'm trying to create a portal that replicates the function of login.salesforce.com, I want it on my domain at salesforce..com. I figured other than a redirect that salesforce may have some nifty way ...
2
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0answers
68 views

Customer Portal custom maintenance page

We'd like to create our own custom maintenance page and time windows when we do our own updates to customer portal. We'd like once a user logs in to be communicated about the incoming maintenance ...
10
votes
1answer
199 views

Will I break a TOS by letting contacts login to a visualforce page I create

Will I be breaking any TOS by giving contacts a username (email) and password (generated) to sign into a visualforce page to access an app I build. I want to do this without buying any customer portal ...
2
votes
2answers
375 views

Customer Portal sharing access to existing custom object

We are turning on customer portal and we need new registered portal users to access custom object records already created (aka. the new portal user doesn't own this record). How do we grant access to ...
5
votes
1answer
142 views

OAuth 2.0 handshake for Portal users

As described on OAuth for portal , initial OAuth handshake for authorization code gathering is changed. It should be used different domain URL Like, instead of : ...
0
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0answers
47 views

Customer portal site login pages shows error if try to open in a separate tab after login

I have a force.com site using customer portal to login. Create custom login page which works fine when logged in using https url Now after login. when try to access same login page in a separate tab, ...
1
vote
1answer
582 views

How do I bypass Salesforce login to do SSO with Identity Provider

I am integrating an ASP.MVC site with Salesforce. The front end is an existing ASP site with iframes in some places that lead to Salesforce. ASP side is also the Identity Provider. I have set up ...
3
votes
0answers
42 views

customer portal

I'm using the customer portal to my customers. I have the Services object, when I click on view, the related lists are collapsed due to the large number of results that are shown. I would like to ...
5
votes
1answer
148 views

404 redirection after converting Customer Portal to Salesforce community

We are in the process of converting a Customer Portal into a Customer Community and we are having issues with the 404 redirect function of Communities. Using Customer portals when a user enters in ...
1
vote
1answer
81 views

Customer Portal Self registration and User trigger

Will trigger (before insert) on User object fire when a customer portal user registers using customer portal self registration?
2
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0answers
86 views

Customer Portal user and queue handling

I had the amazing idea to create a class coupled with a Visualforce page, that allows a Customer Portal user to create cases. It all works fine, except that the Portal User is unable to access the ...
7
votes
1answer
405 views

Creating High Volume Portal Users for unit tests

I am attempting to test some code written for an inline visualforce page. This code operates under the assumption that the user viewing it has a contact associated to it. I am attempting to create the ...
5
votes
2answers
398 views

Can a partner community user login to an existing force.com site with customer portal?

Although i have already verified that this is not possible in my current setup, it seems that salesforce (not support) are saying that we can. So unless i am doing something really wrong here, i ...