Customer can chat from the salesforce chat window with the Live Agent in Salesforce even after closing the invoking HTML page .. In other words invoking application (HTML page in our POC , Member ...
We are working on a solution to allow chat reps to see all available quick text records. This solution is relatively straight forward and outlined by a SFDC Product Manager here. We're using a custom ...
I am trying to enable Live Agent for my org, and the only way I can find to do it is by creating a new console and adding it to this console. When I go to the set up for existing apps or try to create ...
Can we use Chat messenger (the chat widget) in a Visualforce page? I have force.com Sites (as portals), and I want to include a chat messenger in it? If this isn't possible, any other ideas on how to ...