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When creating or editing a Salesforce User, there is a picklist field that lets you assign a specific User License. In my Developer org, there are several options, two of which are confusing to me: Salesforce and Salesforce Platform.

What is the difference between these two license types?

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Hey and welcome to salesforce on Stack Exchange! Just FYI, I found a great answer in the form of the docs by a google search :-) na15.salesforce.com/help/doc/en/… –  bigassforce Feb 26 '13 at 22:32
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Thank you! That was perfect! That article actually answered my follow-up question about whether or not Accounts and Contacts would be accessible. Seems like they're not so much a CRM function as a "core platform" function. Now I need to figure out if Person Accounts can be accessed by "Salesforce Platform" users. –  Vivek M. Chawla Feb 26 '13 at 22:37
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Cool! Feel free to repost that link, I'll upvote it and you can mark the question as answered. @VivekMChawla –  bigassforce Feb 26 '13 at 23:22
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Thank you! I wrote up an answer, but I don't have the rep to post it for another 6 hours. I'll post it tonight once the waiting period expires. Thanks again for helping me out! :D –  Vivek M. Chawla Feb 26 '13 at 23:28
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@user10014 Access to Leads, Opportunities, and Forecasts would be lost to any users who do not have Salesforce licenses. If you do purchase the licenses, you will have access to all of them. –  Vivek M. Chawla Jun 20 at 20:02

1 Answer 1

up vote 11 down vote accepted

My thanks to user320, who found this Salesforce.com Article for me to reference.

Salesforce licenses are designed for users who require full access to standard CRM and Force.com AppExchange apps. CRM apps are anything that requires access to Standard Objects like...

  • Leads
  • Opportunities
  • Forecasts
  • Cases
  • Solutions

Salesforce Platform licenses are designed for users who only need access to custom apps, and NOT the standard CRM functionality. Salesforce Platform users DO have access to the "core" Salesforce Standard Objects and functionality, like...

  • Accounts
  • Contacts
  • Reports
  • Dashboards
  • Documents
  • Custom Tabs

So, if a user only needs to access custom Force.com or AppExchange apps, it's OK to assign them a Salesforce Platform license. On the other hand, if a user needs access to any CRM functionality (eg Sales or Service Cloud), they must be assigned a Salesforce license.

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